COPPER STATE HOME HEALTH, LLC
GLOBE, AZ

COPPER STATE HOME HEALTH, LLC is a Proprietary, Medicare Certified, home health care agency located in GLOBE, AZ. This agency has been certified to participate in Medicare programs since March 22, 2018 and given a rating of 2.5 stars. A rating of 3 stars would indicate this agency has an average rating compared to other agencies nationwide.

Updated: 01/25/2020 — See below for more information on COPPER STATE HOME HEALTH, LLC, including the services they offer, quality of care and patient experience.


Contact Information

Rating:
996 NORTH BROAD STREET, SUITE 7
GLOBE. AZ 85501
(928) 200-9708
Ownership: Proprietary
CMS Certification Number: 037476
Medicare certification date2: March 22, 2018
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at COPPER STATE HOME HEALTH, LLC in GLOBE, AZ.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Physical Therapy Services

    Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.

  • Home Health Aide Services

    Part time or intermittent services to help you with your daily living activities.

Areas Serviced

Locations serviced by COPPER STATE HOME HEALTH, LLC.

Globe
Hayden
Kearny
Miami

Quality of Care

The quality of patient care rating provides an indicator of how COPPER STATE HOME HEALTH, LLC performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % Arizona % Nationwide %
· Patients had less pain when moving around n/a 81.4 81.4
· Patients’ breathing improved n/a 82.1 80.5
· Patients’ wounds improved or healed after an operation n/a 90.5 91.6

Preventing harm

· Began their patients’ care in a timely manner 75.0 96.7 95.3
· Taught patients (or their family caregivers) about their drugs 94.3 98.4 98.5
· Checked patients’ risk of falling 100.0 99.6 99.6
· Checked patients for depression n/a 97.2 97.5
· Made sure that their patients have received a flu shot for the current flu season 74.1 77.7 78.9
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 88.6 81.7 81.9
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care n/a 97.6 97.6
· Patients got better at taking their drugs correctly by mouth n/a 70.5 70.7

Daily activities

· Patients got better at walking or moving around 81.1 76.4 78.2
· Patients got better at getting in and out of bed 45.0 78.4 78.5
· Patients got better at bathing 60.2 81.4 80.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 20.9 14.3 12.8
· How often home health patients had to be admitted to the hospital 5.4 14.0 15.6
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at COPPER STATE HOME HEALTH, LLC.

Survey This agency % Arizona % National %
How often the home health team gave care in a professional way n/a 87 88
How well did the home health team communicate with patients n/a 84 85
Did the home health team discuss medicines, pain, and home safety with patients n/a 80 83
How do patients rate the overall care from the home health agency n/a 81 84
Would patients recommend the home health agency to friends and family n/a 76 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

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* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.