HEALTH SERVICES OF THE PACIFIC - HOME CARE is a Proprietary, Medicare Certified, home health care agency located in BARRIGADA, GU. This agency has been certified to participate in Medicare programs since January 05, 2005 and given a rating of 4.0 stars. A rating if 4-5 stars would mean the agency performed better than others regarding care practices and outcome.
Updated: 01/25/2020 — See below for more information on HEALTH SERVICES OF THE PACIFIC - HOME CARE, including the services they offer, quality of care and patient experience.
1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.
2 Agencies that are Medicare Certified are able to participate in Medicare related programs.
List of services offered at HEALTH SERVICES OF THE PACIFIC - HOME CARE in BARRIGADA, GU.
Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.
Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.
Services given to help you return to usual activities (like bathing, preparing meals, and housekeeping) after illness either on an inpatient or outpatient basis.
Services to help you with social and emotional concerns related to your illness. This might include counseling or help in finding resources in your community.
Part time or intermittent services to help you with your daily living activities.
Locations serviced by HEALTH SERVICES OF THE PACIFIC - HOME CARE.
The quality of patient care rating provides an indicator of how HEALTH SERVICES OF THE PACIFIC - HOME CARE performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.
Pain and treating symptoms |
This agency % | Guam % | Nationwide % |
| · Patients had less pain when moving around | 86.9 | Not Available | 81.4 |
| · Patients’ breathing improved | 80.8 | Not Available | 80.5 |
| · Patients’ wounds improved or healed after an operation | n/a | Not Available | 91.6 |
Preventing harm | |||
| · Began their patients’ care in a timely manner | 100.0 | Not Available | 95.3 |
| · Taught patients (or their family caregivers) about their drugs | 100.0 | Not Available | 98.5 |
| · Checked patients’ risk of falling | 98.9 | Not Available | 99.6 |
| · Checked patients for depression | n/a | Not Available | 97.5 |
| · Made sure that their patients have received a flu shot for the current flu season | 97.5 | Not Available | 78.9 |
| · Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) | 37.3 | Not Available | 81.9 |
| · For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care | 98.1 | Not Available | 97.6 |
| · Patients got better at taking their drugs correctly by mouth | 78.2 | Not Available | 70.7 |
Daily activities | |||
| · Patients got better at walking or moving around | 81.7 | Not Available | 78.2 |
| · Patients got better at getting in and out of bed | 69.5 | Not Available | 78.5 |
| · Patients got better at bathing | 81.6 | Not Available | 80.3 |
Preventing unplanned hospital care | |||
| · Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital | 9.7 | Not Available | 12.8 |
| · How often home health patients had to be admitted to the hospital | 17.3 | Not Available | 15.6 |
| · Patients, who have had a recent hospital stay, had to be re-admitted to the hospital | n/a | n/a | n/a |
| · Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital | n/a | n/a | n/a |
The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at HEALTH SERVICES OF THE PACIFIC - HOME CARE.
| Survey | This agency % | Guam % | National % |
|---|---|---|---|
| How often the home health team gave care in a professional way | 85 | 89 | 88 |
| How well did the home health team communicate with patients | 84 | 84 | 85 |
| Did the home health team discuss medicines, pain, and home safety with patients | 85 | 88 | 83 |
| How do patients rate the overall care from the home health agency | 79 | 80 | 84 |
| Would patients recommend the home health agency to friends and family | 76 | 78 | 78 |
| Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey. | |||