A BETTER LIFE HOMECARE LLC
SPRINGFIELD, MA

A BETTER LIFE HOMECARE LLC is a Proprietary, Medicare Certified, home health care agency located in SPRINGFIELD, MA. This agency has been certified to participate in Medicare programs since October 09, 2014 and given a rating of 2.0 stars. A rating of 1-2 stars means the agency performed below average compared to other agencies.

Updated: 01/25/2020 — See below for more information on A BETTER LIFE HOMECARE LLC, including the services they offer, quality of care and patient experience.


Contact Information

Rating:
20 MAPLE STREET, FLOOR 2
SPRINGFIELD. MA 01103
(413) 209-8866
Ownership: Proprietary
CMS Certification Number: 227599
Medicare certification date2: October 09, 2014
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at A BETTER LIFE HOMECARE LLC in SPRINGFIELD, MA.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Physical Therapy Services

    Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.

  • Occupational Therapy Services

    Services given to help you return to usual activities (like bathing, preparing meals, and housekeeping) after illness either on an inpatient or outpatient basis.

  • Speech Therapy Services

    This is the study of communication problems. Speech therapists assist with problems involving speech, language, and swallowing. Communication problems can be present at birth or develop after an injury or illness, like a stroke.

  • Medical Social Services

    Services to help you with social and emotional concerns related to your illness. This might include counseling or help in finding resources in your community.

  • Home Health Aide Services

    Part time or intermittent services to help you with your daily living activities.

Areas Serviced

Locations serviced by A BETTER LIFE HOMECARE LLC.

Quality of Care

The quality of patient care rating provides an indicator of how A BETTER LIFE HOMECARE LLC performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % Massachusetts % Nationwide %
· Patients had less pain when moving around 46.2 80.6 81.4
· Patients’ breathing improved 97.6 79.9 80.5
· Patients’ wounds improved or healed after an operation n/a 92.4 91.6

Preventing harm

· Began their patients’ care in a timely manner 80.7 94.4 95.3
· Taught patients (or their family caregivers) about their drugs 99.4 98.2 98.5
· Checked patients’ risk of falling 98.7 99.5 99.6
· Checked patients for depression n/a 97.1 97.5
· Made sure that their patients have received a flu shot for the current flu season 41.0 76.6 78.9
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 30.6 80.7 81.9
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 98.8 96.4 97.6
· Patients got better at taking their drugs correctly by mouth 22.2 71.5 70.7

Daily activities

· Patients got better at walking or moving around 48.3 79.1 78.2
· Patients got better at getting in and out of bed 61.9 81.3 78.5
· Patients got better at bathing 62.5 79.6 80.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital n/a 12.5 12.8
· How often home health patients had to be admitted to the hospital n/a 17.1 15.6
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at A BETTER LIFE HOMECARE LLC.

Survey This agency % Massachusetts % National %
How often the home health team gave care in a professional way 86 87 88
How well did the home health team communicate with patients 82 84 85
Did the home health team discuss medicines, pain, and home safety with patients 87 85 83
How do patients rate the overall care from the home health agency 79 82 84
Would patients recommend the home health agency to friends and family 81 77 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

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* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.