BAYADA NURSES, INC
RALEIGH, NC

BAYADA NURSES, INC is a Proprietary, Medicare Certified, home health care agency located in RALEIGH, NC. This agency has been certified to participate in Medicare programs since January 21, 2010 and given a rating of 4.5 stars. A rating if 4-5 stars would mean the agency performed better than others regarding care practices and outcome.

Updated: 01/25/2020 — See below for more information on BAYADA NURSES, INC, including the services they offer, quality of care and patient experience.


Contact Information

Rating:
4011 WESTCHASE BLVD, SUITE 290
RALEIGH. NC 27612
(919) 785-9090
Ownership: Proprietary
CMS Certification Number: 347243
Medicare certification date2: January 21, 2010
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at BAYADA NURSES, INC in RALEIGH, NC.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Physical Therapy Services

    Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.

  • Occupational Therapy Services

    Services given to help you return to usual activities (like bathing, preparing meals, and housekeeping) after illness either on an inpatient or outpatient basis.

  • Speech Therapy Services

    This is the study of communication problems. Speech therapists assist with problems involving speech, language, and swallowing. Communication problems can be present at birth or develop after an injury or illness, like a stroke.

  • Medical Social Services

    Services to help you with social and emotional concerns related to your illness. This might include counseling or help in finding resources in your community.

  • Home Health Aide Services

    Part time or intermittent services to help you with your daily living activities.

Areas Serviced

Locations serviced by BAYADA NURSES, INC.

Quality of Care

The quality of patient care rating provides an indicator of how BAYADA NURSES, INC performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % North Carolina % Nationwide %
· Patients had less pain when moving around 89.9 83.0 81.4
· Patients’ breathing improved 83.2 82.7 80.5
· Patients’ wounds improved or healed after an operation 92.4 92.1 91.6

Preventing harm

· Began their patients’ care in a timely manner 99.8 95.5 95.3
· Taught patients (or their family caregivers) about their drugs 99.5 99.1 98.5
· Checked patients’ risk of falling 99.9 99.8 99.6
· Checked patients for depression n/a 97.2 97.5
· Made sure that their patients have received a flu shot for the current flu season 88.8 83.2 78.9
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 87.1 85.8 81.9
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 98.4 97.9 97.6
· Patients got better at taking their drugs correctly by mouth 80.2 71.2 70.7

Daily activities

· Patients got better at walking or moving around 86.9 79.3 78.2
· Patients got better at getting in and out of bed 88.7 80.0 78.5
· Patients got better at bathing 90.7 81.0 80.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 12.8 14.3 12.8
· How often home health patients had to be admitted to the hospital 17.0 15.5 15.6
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at BAYADA NURSES, INC.

Survey This agency % North Carolina % National %
How often the home health team gave care in a professional way 90 90 88
How well did the home health team communicate with patients 86 88 85
Did the home health team discuss medicines, pain, and home safety with patients 85 85 83
How do patients rate the overall care from the home health agency 85 86 84
Would patients recommend the home health agency to friends and family 82 81 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

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WAKEMED HOME HEALTH

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* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.