VICTORY HOME HEALTH PALLIATIVE WAIVER SERVICES INC
LAS VEGAS, NM

VICTORY HOME HEALTH PALLIATIVE WAIVER SERVICES INC is a Proprietary, Medicare Certified, home health care agency located in LAS VEGAS, NM. This agency has been certified to participate in Medicare programs since August 24, 1993 and given a rating of 3.0 stars. A rating of 3 stars would indicate this agency has an average rating compared to other agencies nationwide.

Updated: 01/25/2020 — See below for more information on VICTORY HOME HEALTH PALLIATIVE WAIVER SERVICES INC, including the services they offer, quality of care and patient experience.


Contact Information

Rating:
2810 HOT SPRINGS BLVD
LAS VEGAS. NM 87701
(505) 454-1853
Ownership: Proprietary
CMS Certification Number: 327113
Medicare certification date2: August 24, 1993
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at VICTORY HOME HEALTH PALLIATIVE WAIVER SERVICES INC in LAS VEGAS, NM.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Physical Therapy Services

    Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.

  • Home Health Aide Services

    Part time or intermittent services to help you with your daily living activities.

Areas Serviced

Locations serviced by VICTORY HOME HEALTH PALLIATIVE WAIVER SERVICES INC.

Quality of Care

The quality of patient care rating provides an indicator of how VICTORY HOME HEALTH PALLIATIVE WAIVER SERVICES INC performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % New Mexico % Nationwide %
· Patients had less pain when moving around 52.1 74.3 81.4
· Patients’ breathing improved 79.3 79.0 80.5
· Patients’ wounds improved or healed after an operation 85.0 93.1 91.6

Preventing harm

· Began their patients’ care in a timely manner 74.4 93.9 95.3
· Taught patients (or their family caregivers) about their drugs 86.1 97.2 98.5
· Checked patients’ risk of falling 98.1 98.9 99.6
· Checked patients for depression n/a 95.3 97.5
· Made sure that their patients have received a flu shot for the current flu season 81.0 78.7 78.9
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 81.1 81.9 81.9
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 100.0 96.3 97.6
· Patients got better at taking their drugs correctly by mouth 70.2 70.1 70.7

Daily activities

· Patients got better at walking or moving around 82.3 76.1 78.2
· Patients got better at getting in and out of bed 74.9 74.6 78.5
· Patients got better at bathing 70.9 80.0 80.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 11.1 15.3 12.8
· How often home health patients had to be admitted to the hospital 7.5 14.4 15.6
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at VICTORY HOME HEALTH PALLIATIVE WAIVER SERVICES INC.

Survey This agency % New Mexico % National %
How often the home health team gave care in a professional way 91 89 88
How well did the home health team communicate with patients 95 86 85
Did the home health team discuss medicines, pain, and home safety with patients 76 82 83
How do patients rate the overall care from the home health agency 85 85 84
Would patients recommend the home health agency to friends and family 76 79 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

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* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.