METHODIST ALLIANCE HOME CARE
MEMPHIS, TN

METHODIST ALLIANCE HOME CARE is a Non - Profit Religious, Medicare Certified, home health care agency located in MEMPHIS, TN. This agency has been certified to participate in Medicare programs since May 05, 1971 and given a rating of 3.5 stars. A rating of 3 stars would indicate this agency has an average rating compared to other agencies nationwide.

Updated: 01/25/2020 — See below for more information on METHODIST ALLIANCE HOME CARE, including the services they offer, quality of care and patient experience.


Contact Information

Rating:
6400 SHELBY VIEW DR, SUITE 101
MEMPHIS. TN 38134
(901) 516-1800
Ownership: Non - Profit Religious
CMS Certification Number: 447086
Medicare certification date2: May 05, 1971
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at METHODIST ALLIANCE HOME CARE in MEMPHIS, TN.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Physical Therapy Services

    Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.

  • Occupational Therapy Services

    Services given to help you return to usual activities (like bathing, preparing meals, and housekeeping) after illness either on an inpatient or outpatient basis.

  • Speech Therapy Services

    This is the study of communication problems. Speech therapists assist with problems involving speech, language, and swallowing. Communication problems can be present at birth or develop after an injury or illness, like a stroke.

  • Medical Social Services

    Services to help you with social and emotional concerns related to your illness. This might include counseling or help in finding resources in your community.

  • Home Health Aide Services

    Part time or intermittent services to help you with your daily living activities.

Areas Serviced

Locations serviced by METHODIST ALLIANCE HOME CARE.

Quality of Care

The quality of patient care rating provides an indicator of how METHODIST ALLIANCE HOME CARE performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % Tennessee % Nationwide %
· Patients had less pain when moving around 86.1 85.4 81.4
· Patients’ breathing improved 85.7 84.1 80.5
· Patients’ wounds improved or healed after an operation 80.3 91.4 91.6

Preventing harm

· Began their patients’ care in a timely manner 89.0 97.2 95.3
· Taught patients (or their family caregivers) about their drugs 98.4 99.2 98.5
· Checked patients’ risk of falling 99.9 99.7 99.6
· Checked patients for depression n/a 97.0 97.5
· Made sure that their patients have received a flu shot for the current flu season 73.1 81.2 78.9
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 73.7 83.6 81.9
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 93.5 98.4 97.6
· Patients got better at taking their drugs correctly by mouth 76.4 76.3 70.7

Daily activities

· Patients got better at walking or moving around 78.5 82.0 78.2
· Patients got better at getting in and out of bed 81.2 82.4 78.5
· Patients got better at bathing 81.7 85.6 80.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 14.9 12.9 12.8
· How often home health patients had to be admitted to the hospital 18.3 16.2 15.6
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at METHODIST ALLIANCE HOME CARE.

Survey This agency % Tennessee % National %
How often the home health team gave care in a professional way 91 90 88
How well did the home health team communicate with patients 89 88 85
Did the home health team discuss medicines, pain, and home safety with patients 82 84 83
How do patients rate the overall care from the home health agency 86 86 84
Would patients recommend the home health agency to friends and family 84 81 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

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* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.