ACTION HOME HEALTH CARE
HOUSTON, TX

ACTION HOME HEALTH CARE is a Proprietary, Medicare Certified, home health care agency located in HOUSTON, TX. This agency has been certified to participate in Medicare programs since September 27, 2001 and given a rating of 2.0 stars. A rating of 1-2 stars means the agency performed below average compared to other agencies.

Updated: 01/25/2020 — See below for more information on ACTION HOME HEALTH CARE, including the services they offer, quality of care and patient experience.


Contact Information

Rating:
2807 TEAGUE ROAD STE 1225
HOUSTON. TX 77057
(713) 378-0781
Ownership: Proprietary
CMS Certification Number: 679072
Medicare certification date2: September 27, 2001
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at ACTION HOME HEALTH CARE in HOUSTON, TX.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Home Health Aide Services

    Part time or intermittent services to help you with your daily living activities.

Areas Serviced

Locations serviced by ACTION HOME HEALTH CARE.

Quality of Care

The quality of patient care rating provides an indicator of how ACTION HOME HEALTH CARE performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % Texas % Nationwide %
· Patients had less pain when moving around 67.6 76.1 81.4
· Patients’ breathing improved 62.6 72.1 80.5
· Patients’ wounds improved or healed after an operation n/a 89.5 91.6

Preventing harm

· Began their patients’ care in a timely manner 90.3 95.7 95.3
· Taught patients (or their family caregivers) about their drugs 100.0 98.2 98.5
· Checked patients’ risk of falling 100.0 99.7 99.6
· Checked patients for depression n/a 97.9 97.5
· Made sure that their patients have received a flu shot for the current flu season 33.3 78.0 78.9
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 85.9 81.3 81.9
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 96.6 97.5 97.6
· Patients got better at taking their drugs correctly by mouth 40.4 67.4 70.7

Daily activities

· Patients got better at walking or moving around 65.5 75.0 78.2
· Patients got better at getting in and out of bed 55.9 73.8 78.5
· Patients got better at bathing 65.7 78.5 80.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 10.1 13.1 12.8
· How often home health patients had to be admitted to the hospital 20.5 15.1 15.6
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at ACTION HOME HEALTH CARE.

Survey This agency % Texas % National %
How often the home health team gave care in a professional way 95 89 88
How well did the home health team communicate with patients 93 86 85
Did the home health team discuss medicines, pain, and home safety with patients 94 85 83
How do patients rate the overall care from the home health agency 96 85 84
Would patients recommend the home health agency to friends and family 93 79 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

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* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.