A NEW HOPE HEALTH CARE INC
PALMVIEW, TX


Contact Information

Rating:
713 N BENSTEN PALM DRIVE STE C
PALMVIEW. TX 78574
(956) 424-3400
Ownership: Proprietary
CMS Certification Number: 679572
Medicare certification date2: October 25, 2006
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at A NEW HOPE HEALTH CARE INC in PALMVIEW, TX.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Physical Therapy Services

    Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.

  • Occupational Therapy Services

    Services given to help you return to usual activities (like bathing, preparing meals, and housekeeping) after illness either on an inpatient or outpatient basis.

  • Speech Therapy Services

    This is the study of communication problems. Speech therapists assist with problems involving speech, language, and swallowing. Communication problems can be present at birth or develop after an injury or illness, like a stroke.

  • Medical Social Services

    Services to help you with social and emotional concerns related to your illness. This might include counseling or help in finding resources in your community.

  • Home Health Aide Services

    Part time or intermittent services to help you with your daily living activities.

Areas Serviced

Locations serviced by A NEW HOPE HEALTH CARE INC.

Quality of Care

The quality of patient care rating provides an indicator of how A NEW HOPE HEALTH CARE INC performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % Texas % Nationwide %
· Patients had less pain when moving around 62.2 76.1 81.4
· Patients’ breathing improved 19.0 72.1 80.5
· Patients’ wounds improved or healed after an operation n/a 89.5 91.6

Preventing harm

· Began their patients’ care in a timely manner 90.1 95.7 95.3
· Taught patients (or their family caregivers) about their drugs 100.0 98.2 98.5
· Checked patients’ risk of falling 100.0 99.7 99.6
· Checked patients for depression 99.0 97.9 97.5
· Made sure that their patients have received a flu shot for the current flu season 86.8 78.0 78.9
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 82.2 81.3 81.9
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 100.0 97.5 97.6
· Patients got better at taking their drugs correctly by mouth 18.3 67.4 70.7

Daily activities

· Patients got better at walking or moving around 54.8 75.0 78.2
· Patients got better at getting in and out of bed 43.4 73.8 78.5
· Patients got better at bathing 46.7 78.5 80.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 2.9 13.1 12.8
· How often home health patients had to be admitted to the hospital 23.8 15.1 15.6
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital
» Not Available
n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
» Not Available
n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at A NEW HOPE HEALTH CARE INC.

Survey This agency % Texas % National %
How often the home health team gave care in a professional way n/a 89 88
How well did the home health team communicate with patients n/a 86 85
Did the home health team discuss medicines, pain, and home safety with patients n/a 85 83
How do patients rate the overall care from the home health agency n/a 85 84
Would patients recommend the home health agency to friends and family n/a 79 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

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NURSES THAT CARE

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* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.