DEPENDABLE CARE HEALTH SERVICE, LLC
GARLAND, TX


Contact Information

Rating:
5318 GLEN VISTA DRIVE
GARLAND. TX 75044
(469) 366-5784
Ownership: Proprietary
CMS Certification Number: 743180
Medicare certification date2: October 14, 2008
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at DEPENDABLE CARE HEALTH SERVICE, LLC in GARLAND, TX.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Physical Therapy Services

    Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.

  • Occupational Therapy Services

    Services given to help you return to usual activities (like bathing, preparing meals, and housekeeping) after illness either on an inpatient or outpatient basis.

  • Speech Therapy Services

    This is the study of communication problems. Speech therapists assist with problems involving speech, language, and swallowing. Communication problems can be present at birth or develop after an injury or illness, like a stroke.

  • Medical Social Services

    Services to help you with social and emotional concerns related to your illness. This might include counseling or help in finding resources in your community.

  • Home Health Aide Services

    Part time or intermittent services to help you with your daily living activities.

Areas Serviced

Locations serviced by DEPENDABLE CARE HEALTH SERVICE, LLC.

Dallas
DeSoto
Irving
Plano
Sachse
Wylie

Quality of Care

The quality of patient care rating provides an indicator of how DEPENDABLE CARE HEALTH SERVICE, LLC performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % Texas % Nationwide %
· Patients had less pain when moving around 41.3 76.1 81.4
· Patients’ breathing improved 76.9 72.1 80.5
· Patients’ wounds improved or healed after an operation n/a 89.5 91.6

Preventing harm

· Began their patients’ care in a timely manner 92.2 95.7 95.3
· Taught patients (or their family caregivers) about their drugs 100.0 98.2 98.5
· Checked patients’ risk of falling 97.9 99.7 99.6
· Checked patients for depression 76.5 97.9 97.5
· Made sure that their patients have received a flu shot for the current flu season 55.3 78.0 78.9
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 58.0 81.3 81.9
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care n/a 97.5 97.6
· Patients got better at taking their drugs correctly by mouth 62.2 67.4 70.7

Daily activities

· Patients got better at walking or moving around 70.2 75.0 78.2
· Patients got better at getting in and out of bed 69.6 73.8 78.5
· Patients got better at bathing 55.7 78.5 80.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 10.8 13.1 12.8
· How often home health patients had to be admitted to the hospital 18.9 15.1 15.6
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital
» Not Available
n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
» Not Available
n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at DEPENDABLE CARE HEALTH SERVICE, LLC.

Survey This agency % Texas % National %
How often the home health team gave care in a professional way 86 89 88
How well did the home health team communicate with patients 79 86 85
Did the home health team discuss medicines, pain, and home safety with patients 97 85 83
How do patients rate the overall care from the home health agency 80 85 84
Would patients recommend the home health agency to friends and family 47 79 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Other home health agencies near by

DESTINY CARE HOME HEALTH

2930 LANDERSHIRE LANE
GARLAND, TX 75044

RELIANT HEALTHCARE SERVICES

2610 STROTHER DRIVE
GARLAND, TX 75044

GOODWILL HOME HEALTH

7213 COVEWOOD DRIVE
GARLAND, TX 75044

MED- CERT HOME CARE LLC

6550 NAAMAN FOREST BLVD SUITE 100
GARLAND, TX 75044

REJOICE HEALTH LLC

1218 LUNA LANE
GARLAND, TX 75044

ADVOCATE HOME HEALTHCARE SERVICES INC

445 EAST WALNUT STREET SUITE 131
RICHARDSON, TX 75081

* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.