CARTER HEALTHCARE
NEW BRAUNFELS, TX

CARTER HEALTHCARE is a Proprietary, Medicare Certified, home health care agency located in NEW BRAUNFELS, TX. This agency has been certified to participate in Medicare programs since June 07, 2012 and given a rating of 5.0 stars. A rating if 4-5 stars would mean the agency performed better than others regarding care practices and outcome.

Updated: 01/25/2020 — See below for more information on CARTER HEALTHCARE, including the services they offer, quality of care and patient experience.


Contact Information

Rating:
2163 STEPHENS PLACE SUITE 100
NEW BRAUNFELS. TX 78130
(281) 379-7052
Ownership: Proprietary
CMS Certification Number: 747685
Medicare certification date2: June 07, 2012
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at CARTER HEALTHCARE in NEW BRAUNFELS, TX.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Physical Therapy Services

    Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.

  • Occupational Therapy Services

    Services given to help you return to usual activities (like bathing, preparing meals, and housekeeping) after illness either on an inpatient or outpatient basis.

  • Speech Therapy Services

    This is the study of communication problems. Speech therapists assist with problems involving speech, language, and swallowing. Communication problems can be present at birth or develop after an injury or illness, like a stroke.

  • Medical Social Services

    Services to help you with social and emotional concerns related to your illness. This might include counseling or help in finding resources in your community.

Areas Serviced

Locations serviced by CARTER HEALTHCARE.

Quality of Care

The quality of patient care rating provides an indicator of how CARTER HEALTHCARE performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % Texas % Nationwide %
· Patients had less pain when moving around 98.1 76.1 81.4
· Patients’ breathing improved 88.0 72.1 80.5
· Patients’ wounds improved or healed after an operation 88.5 89.5 91.6

Preventing harm

· Began their patients’ care in a timely manner 99.9 95.7 95.3
· Taught patients (or their family caregivers) about their drugs 100.0 98.2 98.5
· Checked patients’ risk of falling 100.0 99.7 99.6
· Checked patients for depression n/a 97.9 97.5
· Made sure that their patients have received a flu shot for the current flu season 99.2 78.0 78.9
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 99.2 81.3 81.9
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 99.9 97.5 97.6
· Patients got better at taking their drugs correctly by mouth 98.8 67.4 70.7

Daily activities

· Patients got better at walking or moving around 99.5 75.0 78.2
· Patients got better at getting in and out of bed 91.5 73.8 78.5
· Patients got better at bathing 100.0 78.5 80.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 14.0 13.1 12.8
· How often home health patients had to be admitted to the hospital 15.5 15.1 15.6
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at CARTER HEALTHCARE.

Survey This agency % Texas % National %
How often the home health team gave care in a professional way 91 89 88
How well did the home health team communicate with patients 87 86 85
Did the home health team discuss medicines, pain, and home safety with patients 84 85 83
How do patients rate the overall care from the home health agency 89 85 84
Would patients recommend the home health agency to friends and family 86 79 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Other home health agencies near by

CHRISTUS HOMECARE

750 LANDA STREET SUITE #B
NEW BRAUNFELS, TX 78130

JORDAN HEALTH SERVICES

300 LANDA STREET, SUITE B
NEW BRAUNFELS, TX 78130

ABIDING HOME HEALTH OF NEW BRAUNFELS

2115 STEPHAN'S PLACE SUITE 1400
NEW BRAUNFELS, TX 78130

LEGEND HOME HEALTH

10331 HABERSANG STE 200
NEW BRAUNFELS, TX 78132

INTEGRACARE OF SOUTH CENTRAL TEXAS

1920 CORPORATE DRIVE SUITE A 108
SAN MARCOS, TX 78666

ADVANCED HH, LLC

1064 E IRELAND ST
SEGUIN, TX 78155

* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.