Contact Information

LBN: HUMANGOOD NORCAL
819 SALEM DRIVE
REDLANDS, CA 92373
(909) 793-1233
Ownership1: Non profit - Corporation
Medicare certification date2: March 29, 1968
The is the date the nursing home was certified to participate in the Medicare program.

1 Nursing homes can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Nursing Home Information

•   39 residents

•   48 certified beds

•   Participates in Medicare and Medicaid

•   Continuing Care Retirement Community - Continuing Care Retirement Communities offer multiple housing options and levels of care. Residents may move from one level to another based on needs while still remaining in the community.

•   Resident and Family Council - Resident and family councils can help communications with staff. Federal law requires nursing homes to allow councils to be set up by residents and families.

•   Automatic sprinklers in all required areas

Quality rating
Health inspection rating
Staffing rating
Substantiated complaints None
Facility reported incidents 1
Number of fines None
Number of penalties None
Number of payment denials None

Staffing

Higher staffing levels in a nursing home may mean better quality care for residents.

Staffing for 39 residents California Average National Average
Hours by Registered Nurse (RN) per resident per day 28 minutes 37 minutes 41 minutes
Hours by Licensed Practial Nurse (LPN & LVN) per resident per day 1 hour, 9 minutes 1 hour, 8 minutes 53 minutes
Hours by Certified Nursing Assistant (CNA) per resident per day 2 hours, 37 minutes 2 hours, 29 minutes 2 hours, 20 minutes
Physical therapy (PT) staff hours per resident per day 10 minutes 8 minutes 7 minutes

Staffing hours per resident is the total number of hours worked by the staff divided by the total number of residents. It doesn't necessarily show the number of nursing staff present at any given time or the amount of care given to any one resident.

Health Inspection

Most recent health inspection: Oct 06, 2017

Number of health citations / deficiencies: 5

Health care professionals inspect each nursing home for health and safety violations. - View the latest Medicare Inspection Report


Quality of Care

Measure Nursing Home California Nationwide
Short-stay residents who self-report moderate to severe pain 7.3% 6.8% 12.8%
Short-stay residents with pressure ulcers that are new or worsened none 0.6% 0.9%
Short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 84.5% 86.6% 81.8%
Short-stay residents assessed and appropriately given the pneumococcal vaccine 84.8% 88.5% 83.3%
Short-stay residents who newly received an antipsychotic medication 1.0% 1.5% 1.9%
Short-stay residents who made improvements in function 89.9% 69.0% 68.0%
Long-stay residents whose need for help with daily activities has increased 8.0% 10.3% 14.9%
Long-stay residents who self-report moderate to severe pain 0.9% 2.8% 5.7%
High risk long-stay residents with pressure ulcers none 5.5% 5.6%
Long-stay residents who lose too much weight 12.3% 5.7% 7.0%
Low risk long-stay residents who lose control of their bowels or bladder 82.6% 43.3% 48.2%
Long-stay residents with a catheter inserted and left in their bladder 0.9% 2.0% 1.8%
Long-stay residents with a urinary tract infection 0.9% 2.1% 3.0%
Long-stay residents who have depressive symptoms none 0.7% 4.6%
Long-stay residents who were physically restrained none 0.5% 0.3%
Long-stay residents experiencing one or more falls with major injury 8.4% 1.8% 3.4%
Long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.7% 96.0% 95.2%
Long-stay residents assessed and appropriately given the pneumococcal vaccine 99.1% 96.7% 93.9%
Long-stay residents who received an antipsychotic medication 1.0% 11.2% 15.0%
Long-stay residents whose ability to move independently worsened 10.7% 15.0% 18.2%
Long-stay residents who received an antianxiety or hypnotic medication 2.2% 17.3% 21.6%

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