Contact Information

393 HIGH STREET
GLENCLIFF, NH 03238
(603) 989-3111
Ownership1: Government - State
Medicare certification date2: June 01, 1979
The is the date the nursing home was certified to participate in the Medicare program.

1 Nursing homes can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Nursing Home Information

•   116 residents

•   130 certified beds

•   Participates in Medicaid

•   Resident Council only - Resident and family councils can help communications with staff. Federal law requires nursing homes to allow councils to be set up by residents and families.

•   Automatic sprinklers in all required areas

Quality rating
Health inspection rating
Staffing rating
Substantiated complaints None
Facility reported incidents None
Number of fines None
Number of penalties None
Number of payment denials None

Staffing

Higher staffing levels in a nursing home may mean better quality care for residents.

Staffing for 116 residents New Hampshire Average National Average
Hours by Registered Nurse (RN) per resident per day 46 minutes 46 minutes 41 minutes
Hours by Licensed Practial Nurse (LPN & LVN) per resident per day 32 minutes 47 minutes 53 minutes
Hours by Certified Nursing Assistant (CNA) per resident per day 2 hours, 49 minutes 2 hours, 30 minutes 2 hours, 20 minutes
Physical therapy (PT) staff hours per resident per day n/a 7 minutes 7 minutes

Staffing hours per resident is the total number of hours worked by the staff divided by the total number of residents. It doesn't necessarily show the number of nursing staff present at any given time or the amount of care given to any one resident.

Health Inspection

Most recent health inspection: Nov 01, 2017

Number of health citations / deficiencies: None

Health care professionals inspect each nursing home for health and safety violations. - View the latest Medicare Inspection Report


Quality of Care

Measure Nursing Home New Hampshire Nationwide
Short-stay residents who self-report moderate to severe pain 15.4% 14.9% 12.8%
Short-stay residents with pressure ulcers that are new or worsened none 1.0% 0.9%
Short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 76.5% 89.4% 81.8%
Short-stay residents assessed and appropriately given the pneumococcal vaccine 82.4% 87.7% 83.3%
Short-stay residents who newly received an antipsychotic medication n/a 1.2% 1.9%
Short-stay residents who made improvements in function n/a 73.7% 68.0%
Long-stay residents whose need for help with daily activities has increased 15.9% 18.1% 14.9%
Long-stay residents who self-report moderate to severe pain 9.9% 7.1% 5.7%
High risk long-stay residents with pressure ulcers 7.3% 4.3% 5.6%
Long-stay residents who lose too much weight 2.5% 7.6% 7.0%
Low risk long-stay residents who lose control of their bowels or bladder 42.5% 47.7% 48.2%
Long-stay residents with a catheter inserted and left in their bladder 0.2% 1.5% 1.8%
Long-stay residents with a urinary tract infection 3.7% 2.6% 3.0%
Long-stay residents who have depressive symptoms 19.7% 3.4% 4.6%
Long-stay residents who were physically restrained 6.2% 0.1% 0.3%
Long-stay residents experiencing one or more falls with major injury 3.2% 4.6% 3.4%
Long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1% 98.3% 95.2%
Long-stay residents assessed and appropriately given the pneumococcal vaccine 98.6% 97.8% 93.9%
Long-stay residents who received an antipsychotic medication 65.0% 14.4% 15.0%
Long-stay residents whose ability to move independently worsened 8.2% 20.5% 18.2%
Long-stay residents who received an antianxiety or hypnotic medication 60.6% 19.5% 21.6%

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