Contact Information

LBN: OUR LADY OF HOPE HEALTH CENTER, INC
13700 NORTH GAYTON ROAD
RICHMOND, VA 23233
(804) 360-1960
Ownership1: Non profit - Church related
Medicare certification date2: August 01, 1996
The is the date the nursing home was certified to participate in the Medicare program.

1 Nursing homes can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Nursing Home Information

•   28 residents

•   31 certified beds

•   Participates in Medicare and Medicaid

•   Resident Council only - Resident and family councils can help communications with staff. Federal law requires nursing homes to allow councils to be set up by residents and families.

•   Automatic sprinklers in all required areas

Quality rating
Health inspection rating
Staffing rating
Substantiated complaints 1
Facility reported incidents None
Number of fines None
Number of penalties None
Number of payment denials None

Staffing

Higher staffing levels in a nursing home may mean better quality care for residents.

Staffing for 28 residents Virginia Average National Average
Hours by Registered Nurse (RN) per resident per day 21 minutes 36 minutes 41 minutes
Hours by Licensed Practial Nurse (LPN & LVN) per resident per day 47 minutes 1 hour, 4 minutes 53 minutes
Hours by Certified Nursing Assistant (CNA) per resident per day 1 hour, 30 minutes 2 hours, 9 minutes 2 hours, 20 minutes
Physical therapy (PT) staff hours per resident per day 20 minutes 7 minutes 7 minutes

Staffing hours per resident is the total number of hours worked by the staff divided by the total number of residents. It doesn't necessarily show the number of nursing staff present at any given time or the amount of care given to any one resident.

Health Inspection

Most recent health inspection: Oct 19, 2017

Number of health citations / deficiencies: 1

Health care professionals inspect each nursing home for health and safety violations. - View the latest Medicare Inspection Report


Quality of Care

Measure Nursing Home Virginia Nationwide
Short-stay residents who self-report moderate to severe pain 11.5% 13.2% 12.8%
Short-stay residents with pressure ulcers that are new or worsened 0.9% 0.7% 0.9%
Short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.5% 85.3% 81.8%
Short-stay residents assessed and appropriately given the pneumococcal vaccine 97.2% 85.6% 83.3%
Short-stay residents who newly received an antipsychotic medication 1.8% 1.8% 1.9%
Short-stay residents who made improvements in function 84.1% 69.8% 68.0%
Long-stay residents whose need for help with daily activities has increased 14.3% 15.9% 14.9%
Long-stay residents who self-report moderate to severe pain 17.6% 6.5% 5.7%
High risk long-stay residents with pressure ulcers 6.3% 5.5% 5.6%
Long-stay residents who lose too much weight 5.6% 7.0% 7.0%
Low risk long-stay residents who lose control of their bowels or bladder n/a 55.0% 48.2%
Long-stay residents with a catheter inserted and left in their bladder none 1.2% 1.8%
Long-stay residents with a urinary tract infection 3.7% 3.9% 3.0%
Long-stay residents who have depressive symptoms none 2.8% 4.6%
Long-stay residents who were physically restrained none 0.3% 0.3%
Long-stay residents experiencing one or more falls with major injury none 3.7% 3.4%
Long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0% 95.7% 95.2%
Long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0% 94.1% 93.9%
Long-stay residents who received an antipsychotic medication 16.4% 14.5% 15.0%
Long-stay residents whose ability to move independently worsened 7.8% 20.2% 18.2%
Long-stay residents who received an antianxiety or hypnotic medication 14.0% 21.5% 21.6%

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