Quality of Care

The quality of patient care rating provides an indicator of how AMEDISYS HOME HEALTH CARE performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Values displayed are in percentages (%)

Pain and treating symptoms

This agency Tennessee National
· Patients had less pain when moving around 93.0 82.2 78.6
· Patients’ breathing improved 90.5 81.8 77.8
· Patients’ wounds improved or healed after an operation 99.4 90.7 91.2

Preventing harm

· Began their patients’ care in a timely manner 98.4 95.4 94.3
· Taught patients (or their family caregivers) about their drugs 100.0 98.7 98.2
· Checked patients’ risk of falling 100.0 99.6 99.6
· Checked patients for depression 95.4 97.1 97.6
· Made sure that their patients have received a flu shot for the current flu season 84.5 81.1 78.5
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 86.0 83.5 81.4
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 98.3 98.2 97.7
· Patients got better at taking their drugs correctly by mouth 81.0 71.6 66.7

Daily activities

· Patients got better at walking or moving around 89.6 79.2 75.6
· Patients got better at getting in and out of bed 84.5 78.9 74.8
· Patients got better at bathing 92.6 82.6 77.9

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital 11.2 13.0 13.0
· How often home health patients had to be admitted to the hospital 17.3 17.0 15.8
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital
» Same As Expected
n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
» Same As Expected
n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at AMEDISYS HOME HEALTH CARE.

Values displayed are in percentages (%)

Survey This agency Tennessee National
How often the home health team gave care in a professional way 93 90 88
How well did the home health team communicate with patients 92 88 85
Did the home health team discuss medicines, pain, and home safety with patients 87 85 83
How do patients rate the overall care from the home health agency 92 86 83
Would patients recommend the home health agency to friends and family 87 82 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

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