HOSPITAL OF CENTRAL CONNECTICUT, THE
NEW BRITAIN, CT

HOSPITAL OF CENTRAL CONNECTICUT, THE is a Voluntary non-profit - Other, Medicare Certified Acute Care Hospital with 330 beds, located in NEW BRITAIN, CT. It has been given a rating of 3 stars based on summary of quality measures. These measures reflect common conditions that hospitals usually treat. Hospitals may perform other services or procedures that are not reflected in these measures. A rating of 3 stars would indicate this hospital has an average rating compared to other hospitals nationwide.

Updated: 01/12/2019 — See below for more information on HOSPITAL OF CENTRAL CONNECTICUT, THE such as quality of care and patient experience.

Contact Information

Rating:

Hospital:

HOSPITAL OF CENTRAL CONNECTICUT, THE

Address:

100 GRAND STREET
NEW BRITAIN, CT 06050

Phone:

(860) 224-5011

Ownership:

Voluntary non-profit - Other

Emergency:

Has emergency room
Volume: Very High (60,000+ patients annually)

Hospital type:

Acute Care Hospital

# of Beds

330 Beds

Quality Measure

See how HOSPITAL OF CENTRAL CONNECTICUT, THE scored for the following categories:

Mortality: - Same as the national average
Safety of Care: - Below the national average
Readmission: - Above the national average
Patient experience: - Below the national average
Effectiveness of Care: - Same as the national average
Timeliness of Care: - Below the national average
Efficient Use of Medical Imaging: - Same as the national average

The following is a national survey that asks patients about their experiences during a recent hospital stay.

Patient experiences at HOSPITAL OF CENTRAL CONNECTICUT, THE	Answered “Always”	Answered “Usually”	Answered “Sometimes”
Patients who reported that their doctors communicated well	This Hospital: 81% Connecticut: 80% Nationwide: 82%	This Hospital: 14% Connecticut: 15% Nationwide: 14%	This Hospital: 5% Connecticut: 5% Nationwide: 4%
Patients who reported that their nurses communicated well	This Hospital: 79% Connecticut: 80% Nationwide: 80%	This Hospital: 16% Connecticut: 16% Nationwide: 16%	This Hospital: 5% Connecticut: 4% Nationwide: 4%
Patients who reported that they received help as soon as they wanted	This Hospital: 62% Connecticut: 65% Nationwide: 70%	This Hospital: 26% Connecticut: 25% Nationwide: %	This Hospital: 12% Connecticut: 10% Nationwide: 8%
Patients who reported that their pain was well controlled	This Hospital: % Connecticut: % Nationwide: %	This Hospital: % Connecticut: % Nationwide: %	This Hospital: % Connecticut: % Nationwide: %
Patients who reported that staff explained about medicines before giving it to them	This Hospital: 59% Connecticut: 62% Nationwide: 66%	This Hospital: 18% Connecticut: 18% Nationwide: 17%	This Hospital: 23% Connecticut: 20% Nationwide: 17%
Patients who reported that their room and bathroom were clean	This Hospital: 75% Connecticut: 74% Nationwide: 75%	This Hospital: 18% Connecticut: 18% Nationwide: 17%	This Hospital: 7% Connecticut: 8% Nationwide: 8%
Patients who reported that the area around their room was quiet at night	This Hospital: 50% Connecticut: 55% Nationwide: 62%	This Hospital: 33% Connecticut: 32% Nationwide: 28%	This Hospital: 17% Connecticut: 13% Nationwide: 10%

These measures show how often hospitals provide care that gets the best results for patients with certain conditions.

Quality Measure at HOSPITAL OF CENTRAL CONNECTICUT, THE		Hospital	Connecticut	Nationwide
Emergency Department¹	Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient	342 minutes	344 minutes	282 minutes
	Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room	182 minutes	149 minutes	102 minutes
	Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional	21 minutes	24 minutes	20 minutes
	Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication	55 minutes	53 minutes	49 minutes
	Percentage of patients who left the emergency department before being seen	1%	1%	2%
	Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival	56%	73%	72%
	Average (median) minutes patients spent in the emergency department before leaving from the visit	102 minutes	152 minutes	138 minutes
Heart Attack or Chest Pain²	Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival	Not Available	0%	57%
	Median Time to Fibrinolysis	Not Available	48 minutes	28 minutes
	Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital	Not Available	55 minutes	58 minutes
	Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department	97%	97%	95%
	Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG	6 minutes	8 minutes	7 minutes
Colonoscopy care³	Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy	100%	90%	85%
	Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe	100%	85%	89%
Pregnancy and Delivery Care⁴	Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary	13%	3%	2%
Blood Clot Prevention and Treatment⁵	Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it	0%	2%	2%
Cancer care⁶	Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone	85%	86%	82%
Preventive Care⁷	Patients assessed and given influenza vaccination	94%	93%	93%
	Healthcare workers given influenza vaccination	99%	90%	88%
Cataract surgery outcome⁸	Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery	Not Available	Not Available	96%

¹ Emergency Department — Timely and effective care in hospital emergency departments is essential for good patient outcomes. Delays before getting care in the emergency department can reduce the quality of care and increase risks and discomfort for patients with serious illnesses or injuries.

² Heart Attack or Chest Pain — An acute myocardial infarction (AMI) or heart attack happens when one of the heart's arteries becomes blocked and the supply of blood and oxygen to part of the heart muscle is slowed or stopped. When the heart muscle doesn't get the oxygen and nutrients it needs, the affected heart tissue may die.

³ Colonoscopy Care — A colonoscopy is one test doctors can use to find precancerous polyps (abnormal growths) or colorectal cancer. Scientific evidence shows that the following measures represent best practices for follow-up colonoscopies.

⁴ Pregnancy and Delivery Care — By providing care to pregnant women that follows best practices, hospitals and doctors can improve chances for a safe delivery and a healthy baby.

⁵ Blood Clot Prevention and Treatment — Because hospital patients often have to stay in bed for long periods of time, any patient who is admitted to the hospital is at increased risk of developing a blood clot in the veins (known as venous thromboembolism). Blood clots can break off and travel to other parts of the body and cause serious problems, even death.

⁶ Cancer Care — External Beam Radiation Therapy (EBRT) uses high doses of radiation to destroy cancer cells and shrink tumors. It is commonly used in patients with cancer that has spread to the bone as a method to control pain with few side effects. Evidence has shown that short-term radiation treatment can have similar pain relief outcomes to long course treatment.

⁷ Preventive Care — Hospitals and healthcare providers play a crucial role in promoting, providing and educating patients about preventive services and screenings and maintaining the health of their communities. Many diseases are preventable through immunizations, screenings, treatment, and lifestyle changes.

⁸ Cataract surgery outcome — Cataracts affect your vision and are very common in older people. Cataracts can make your vision blurry and can impact your ability to see at night. The purpose of cataract surgery is to improve visual function and the quality of life for people with cataracts.

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Contact Information

Quality Measure

Patient experiences at HOSPITAL OF CENTRAL CONNECTICUT, THE

Quality Measure at HOSPITAL OF CENTRAL CONNECTICUT, THE

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HOSPITAL OF CENTRAL CONNECTICUT, THE NEW BRITAIN, CT

Contact Information

Quality Measure

Patient experiences at HOSPITAL OF CENTRAL CONNECTICUT, THE

Quality Measure at HOSPITAL OF CENTRAL CONNECTICUT, THE

Other hospitals near HOSPITAL OF CENTRAL CONNECTICUT, THE

HOSPITAL OF CENTRAL CONNECTICUT, THE
NEW BRITAIN, CT