Contact Information

Rating:
135 S JACKSON ST SUITE 100
GLENDALE. CA 91205
(818) 500-4877
Proprietary
CMS Certification Number: 058382
Medicare certification date2: August 21, 2007
The is the date the home health agency was certified to participate in the Medicare program.

1 Home health agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in home health agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Services Offered

List of services offered at NURSES TOUCH HOME HEALTH PROVIDER, INC in GLENDALE, CA.

  • Nursing Care Services

    Care given or supervised by registered nurses. Nurses provide direct care; manage, observe, and evaluate a patient’s care; and teach the patient and his or her family caregiver.

  • Physical Therapy Services

    Treatment of injury and disease by mechanical means, like heat, light, exercise, and massage.

  • Occupational Therapy Services

    Services given to help you return to usual activities (like bathing, preparing meals, and housekeeping) after illness either on an inpatient or outpatient basis.

  • Speech Therapy Services

    This is the study of communication problems. Speech therapists assist with problems involving speech, language, and swallowing. Communication problems can be present at birth or develop after an injury or illness, like a stroke.

  • Medical Social Services

    Services to help you with social and emotional concerns related to your illness. This might include counseling or help in finding resources in your community.

  • Home Health Aide Services

    Part time or intermittent services to help you with your daily living activities.

Quality of Care

The quality of patient care rating provides an indicator of how NURSES TOUCH HOME HEALTH PROVIDER, INC performaned compared to other agencies. These measures were selected to give a general overview of agency performance on measures that apply to most people.

Pain and treating symptoms

This agency % California % Nationwide %
· Patients had less pain when moving around 98.9 80.1 77.9
· Patients’ breathing improved 87.5 76.9 77.1
· Patients’ wounds improved or healed after an operation 91.9 92.5 91.0

Preventing harm

· Began their patients’ care in a timely manner 99.4 92.1 94.1
· Taught patients (or their family caregivers) about their drugs 98.7 98.0 98.1
· Checked patients’ risk of falling 99.3 99.5 99.6
· Checked patients for depression 99.8 97.6 97.7
· Made sure that their patients have received a flu shot for the current flu season 98.4 80.2 78.3
· Made sure that their patients have received a pneumococcal vaccine (pneumonia shot) 97.9 82.9 81.2
· For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care 100.0 97.3 97.6
· Patients got better at taking their drugs correctly by mouth 91.7 63.2 65.8

Daily activities

· Patients got better at walking or moving around 85.5 73.2 74.8
· Patients got better at getting in and out of bed 76.9 71.5 73.7
· Patients got better at bathing 100.0 76.3 77.3

Preventing unplanned hospital care

· Patients receiving home health care needed any urgent, unplanned care in the hospital emergency room - without being admitted to the hospital n/a 12.1 13.0
· How often home health patients had to be admitted to the hospital n/a 14.4 15.8
· Patients, who have had a recent hospital stay, had to be re-admitted to the hospital
» Not Available
n/a n/a n/a
· Patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
» Not Available
n/a n/a n/a

Patient Experience

The purpose of the patient experience survey is to gather information from patients (or their family or friends) about their experiences with a home health agency. These results tell you what patients said about their recent home health care experiences at NURSES TOUCH HOME HEALTH PROVIDER, INC.

Survey This agency % California % National %
How often the home health team gave care in a professional way 84 86 88
How well did the home health team communicate with patients 78 83 85
Did the home health team discuss medicines, pain, and home safety with patients 75 82 83
How do patients rate the overall care from the home health agency 73 80 84
Would patients recommend the home health agency to friends and family 66 74 78
Based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Other home health agencies near by

UNITED HOME HEALTH GROUP

1241 S GLENDALE AVE, SUITE 304C
GLENDALE, CA 91205

PRN HOME HEALTH, INC

1241 S GLENDALE AVE, SUITE 301C
GLENDALE, CA 91205

USA HOME HEALTH, INC

1415 E COLORADO STREET, SUITE 206
GLENDALE, CA 91205

NEW HORIZON HOME HEALTH CARE

815 E COLORADO BLVD SUITE 100
GLENDALE, CA 91205

CENTRAL HOME HEALTH CARE, INC

1016 E BROADWAY STREET, STE 205
GLENDALE, CA 91205

PROVIDENT HOME HEALTH, INC

725 EAST BROADWAY, SUITE 201
GLENDALE, CA 91205

ADVANCED HOME HEALTH CARE

123 S JACKSON STREET
GLENDALE, CA 91205

MEDIA HOME HEALTH

225 E BROADWAY SUITE 111
GLENDALE, CA 91205

* For changes or corrections found on this page, please contact your state agency CASPER/ASPEN coordinator.