Contact Information

SERENITY HOSPICE & PALLIATIVE CARE
2999 NORTH 44TH STREET, SUITE 225
PHOENIX. AZ 85018
(602) 216-2273
Other
CMS Certification Number: 031561
Medicare certification date2: June 08, 2005
The is the date the home health agency was certified to participate in the Medicare program.

1 Hospice agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in hospice agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Medicare Hospice Provider Report

In 2016, SERENITY HOSPICE & PALLIATIVE CARE charged a total of $10,272,639 to Medicare for a total of 46,547 hospice care days provided. Of the 605 Medicare beneficiaries, 320 were enrolled in Medicare Advantage for at least one month and 155 were eligible for Medicaid for at least one month.

The following section provides information on services provided to Medicare beneficiaries by SERENITY HOSPICE & PALLIATIVE CARE. It contains utilization and demographic information for this hospice provider. The report covers only calendar year 2016.

Hospice Care
Cancer patients 127
Dementia 128
Circulatory / Heart Disease 120
Stroke 45
Respiratory Disease 92
Other Primary Diagnosis 93
Hospice patients with 7 or fewer care days 132
Hospice patients with 60 care days 219
Hospice patients with 180 care days 89
Demographics
Medicare Beneficiaries 605
Average age 81
Male 280
Female 325
White 510
Black 23
Asian n/a
Hispanic 52
Other n/a
Site of Service
In Home 258
Assisted Living Facility 124
Long-term Care 0
Skilled Nursing Facility 34
Inpatient Hospital 0
Inpatient Hospice 103
Other Facility 86

Quality of Care

The ratings found here are reported to CMS (Centers for Medicare & Medicaid Services) by each agency using the Hospice Item Set. Higher percentages are better. Some measures may not be available for various reasons such as having less than 20 patients or data being removed by CMS at the request of the agency.

Beliefs/Values Addressed (if desired by the patient) - Patient Preferences

Patients or caregivers who were asked about their beliefs and values at the beginning of hospice care - Patients and caregivers should have the opportunity to discuss their spiritual and religious needs, beliefs and values to help ensure t hese care needs are met.

Score: 98.7%
National score: 95.3%
SERENITY HOSPICE & PALLIATIVE CARE scored better than the national average based on 446 surveys taken between Jan 01, 2017 - Dec 31, 2017

Treatment Preferences - Patient Preferences

Patients or caregivers who were asked about treatment preferences like hospitalization and resuscitation at the beginning of hospice care - Having discussions w3ith hospice staff about the treatments that patients want or don't want helps ensure that patients get the care they want at the end of life.

Score: 100.0%
National score: 98.8%
SERENITY HOSPICE & PALLIATIVE CARE scored better than the national average based on 446 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Screening - Managing pain and treating symptoms

Patients who were checked for shortness of breath at the beginning of hospice care - Shortness of breath is common and often undertreated in hospice patients. It can interfere with patients' routine and can be upsetting for patients and families.

Score: 100.0%
National score: 97.9%
SERENITY HOSPICE & PALLIATIVE CARE scored better than the national average based on 446 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Treatment - Managing pain and treating symptoms

Patients who got timely treatment for shortness of breath - Within a day of finding that shortness of breath is a problem, hospice staff should st art treatment. Treatment can be medication, relaxation or breathing exercises.

Score: 100.0%
National score: 95.6%
SERENITY HOSPICE & PALLIATIVE CARE scored better than the national average based on 238 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Assessment - Managing pain and treating symptoms

Patients who got a timely and thorough pain assessment when pain was identified as a problem - Within a day of finding that pain is a problem, hospice staff should collect information about the pain, like its location, how long it lasts, and its severity.

Score: 99.4%
National score: 85.5%
SERENITY HOSPICE & PALLIATIVE CARE scored better than the national average based on 177 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Screening - Managing pain and treating symptoms

Patients who were checked for pain at the beginning of hospice care - Pain is common and often undertreated for hospice patients. It can interfere with patients' daily activities and can be very distressing for patients and families.

Score: 100.0%
National score: 95.9%
SERENITY HOSPICE & PALLIATIVE CARE scored better than the national average based on 446 surveys taken between Jan 01, 2017 - Dec 31, 2017

Patients treated with an Opioid who are given a bowel regimen - Managing pain and treating symptoms

Patients taking opioid pain medication who were offered care for constipation - Constipation is a side effect of opioid use. Staff can recommend treatment options, like laxatives or fiber, to prevent and treat opioid-related constipation.

Score: 98.7%
National score: 93.8%
SERENITY HOSPICE & PALLIATIVE CARE scored better than the national average based on 75 surveys taken between Jan 01, 2017 - Dec 31, 2017

Other hospice agencies near by

INFINITY HOSPICE CARE, LLC

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PHOENIX, AZ 85018

SELECT HOSPICE CARE, LLC

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FAITH HOSPICE

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COMPREHENSIVE HOSPICE AND PALLIATIVE CARE, LLC

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SOUTHLAND HOSPICE, LLC

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SAGE HOSPICE LLC

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AMHA HOSPICE, LLC

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VALIANT HOSPICE & PALLIATIVE CARE, LLC

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See also