Contact Information

MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES
24411 HEALTH CENTER DR, SUITE 400
LAGUNA HILLS. CA 92653
(949) 460-1500
Non-Profit
CMS Certification Number: 051595
Medicare certification date2: September 03, 1992
The is the date the home health agency was certified to participate in the Medicare program.

1 Hospice agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in hospice agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Medicare Hospice Provider Report

In 2016, MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES charged a total of $21,839,762 to Medicare for a total of 26,773 hospice care days provided. Of the 472 Medicare beneficiaries, 240 were enrolled in Medicare Advantage for at least one month and 49 were eligible for Medicaid for at least one month.

The following section provides information on services provided to Medicare beneficiaries by MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES. It contains utilization and demographic information for this hospice provider. The report covers only calendar year 2016.

Hospice Care
Cancer patients 124
Dementia 87
Circulatory / Heart Disease 85
Stroke 26
Respiratory Disease 75
Other Primary Diagnosis 75
Hospice patients with 7 or fewer care days 160
Hospice patients with 60 care days 127
Hospice patients with 180 care days 51
Demographics
Medicare Beneficiaries 472
Average age 86
Male 185
Female 287
White 401
Black n/a
Asian 30
Hispanic 32
Other n/a
Site of Service
In Home 289
Assisted Living Facility 93
Long-term Care n/a
Skilled Nursing Facility 17
Inpatient Hospital 72
Inpatient Hospice 0
Other Facility n/a

Quality of Care

The ratings found here are reported to CMS (Centers for Medicare & Medicaid Services) by each agency using the Hospice Item Set. Higher percentages are better. Some measures may not be available for various reasons such as having less than 20 patients or data being removed by CMS at the request of the agency.

Beliefs/Values Addressed (if desired by the patient) - Patient Preferences

Patients or caregivers who were asked about their beliefs and values at the beginning of hospice care - Patients and caregivers should have the opportunity to discuss their spiritual and religious needs, beliefs and values to help ensure t hese care needs are met.

Score: 99.1%
National score: 95.3%
MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES scored better than the national average based on 640 surveys taken between Jan 01, 2017 - Dec 31, 2017

Treatment Preferences - Patient Preferences

Patients or caregivers who were asked about treatment preferences like hospitalization and resuscitation at the beginning of hospice care - Having discussions w3ith hospice staff about the treatments that patients want or don't want helps ensure that patients get the care they want at the end of life.

Score: 99.7%
National score: 98.8%
MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES scored better than the national average based on 640 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Screening - Managing pain and treating symptoms

Patients who were checked for shortness of breath at the beginning of hospice care - Shortness of breath is common and often undertreated in hospice patients. It can interfere with patients' routine and can be upsetting for patients and families.

Score: 100.0%
National score: 97.9%
MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES scored better than the national average based on 640 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Treatment - Managing pain and treating symptoms

Patients who got timely treatment for shortness of breath - Within a day of finding that shortness of breath is a problem, hospice staff should st art treatment. Treatment can be medication, relaxation or breathing exercises.

Score: 99.4%
National score: 95.6%
MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES scored better than the national average based on 516 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Assessment - Managing pain and treating symptoms

Patients who got a timely and thorough pain assessment when pain was identified as a problem - Within a day of finding that pain is a problem, hospice staff should collect information about the pain, like its location, how long it lasts, and its severity.

Score: 99.7%
National score: 85.5%
MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES scored better than the national average based on 395 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Screening - Managing pain and treating symptoms

Patients who were checked for pain at the beginning of hospice care - Pain is common and often undertreated for hospice patients. It can interfere with patients' daily activities and can be very distressing for patients and families.

Score: 98.4%
National score: 95.9%
MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES scored better than the national average based on 640 surveys taken between Jan 01, 2017 - Dec 31, 2017

Patients treated with an Opioid who are given a bowel regimen - Managing pain and treating symptoms

Patients taking opioid pain medication who were offered care for constipation - Constipation is a side effect of opioid use. Staff can recommend treatment options, like laxatives or fiber, to prevent and treat opioid-related constipation.

Score: 99.0%
National score: 93.8%
MEMORIALCARE HOSPICE AND PALLIATIVE SERVICES scored better than the national average based on 288 surveys taken between Jan 01, 2017 - Dec 31, 2017

Other hospice agencies near by

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CALIFORNIA MISSION HOSPICE, LLC

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PARENTIS HOSPICE

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VISION VIEJO HOSPICE SERVICES

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SEASONS OF LIFE HOSPICE, LLC

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SENIOR HOSPICE

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ELDERCARE CORP

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See also