Contact Information

CHARTER HOSPICE OF THE DESERT, LLC
72855 FRED WARING DRIVE, SUITE #A-5
PALM DESERT. CA 92260
(760) 568-2002
For-Profit
CMS Certification Number: 751642
Medicare certification date2: September 18, 2014
The is the date the home health agency was certified to participate in the Medicare program.

1 Hospice agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in hospice agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Medicare Hospice Provider Report

In 2016, CHARTER HOSPICE OF THE DESERT, LLC charged a total of $1,418,216 to Medicare for a total of 5,033 hospice care days provided. Of the 134 Medicare beneficiaries, 90 were enrolled in Medicare Advantage for at least one month and 29 were eligible for Medicaid for at least one month.

The following section provides information on services provided to Medicare beneficiaries by CHARTER HOSPICE OF THE DESERT, LLC. It contains utilization and demographic information for this hospice provider. The report covers only calendar year 2016.

Hospice Care
Cancer patients 25
Dementia 29
Circulatory / Heart Disease 41
Stroke n/a
Respiratory Disease n/a
Other Primary Diagnosis 22
Hospice patients with 7 or fewer care days 36
Hospice patients with 60 care days 28
Hospice patients with 180 care days n/a
Demographics
Medicare Beneficiaries 134
Average age 83
Male 62
Female 72
White 110
Black n/a
Asian n/a
Hispanic 21
Other n/a
Site of Service
In Home 84
Assisted Living Facility 30
Long-term Care 0
Skilled Nursing Facility 20
Inpatient Hospital 0
Inpatient Hospice 0
Other Facility 0

Quality of Care

The ratings found here are reported to CMS (Centers for Medicare & Medicaid Services) by each agency using the Hospice Item Set. Higher percentages are better. Some measures may not be available for various reasons such as having less than 20 patients or data being removed by CMS at the request of the agency.

Beliefs/Values Addressed (if desired by the patient) - Patient Preferences

Patients or caregivers who were asked about their beliefs and values at the beginning of hospice care - Patients and caregivers should have the opportunity to discuss their spiritual and religious needs, beliefs and values to help ensure t hese care needs are met.

Score: 100.0%
National score: 95.3%
CHARTER HOSPICE OF THE DESERT, LLC scored better than the national average based on 322 surveys taken between Jan 01, 2017 - Dec 31, 2017

Treatment Preferences - Patient Preferences

Patients or caregivers who were asked about treatment preferences like hospitalization and resuscitation at the beginning of hospice care - Having discussions w3ith hospice staff about the treatments that patients want or don't want helps ensure that patients get the care they want at the end of life.

Score: 100.0%
National score: 98.8%
CHARTER HOSPICE OF THE DESERT, LLC scored better than the national average based on 322 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Screening - Managing pain and treating symptoms

Patients who were checked for shortness of breath at the beginning of hospice care - Shortness of breath is common and often undertreated in hospice patients. It can interfere with patients' routine and can be upsetting for patients and families.

Score: 100.0%
National score: 97.9%
CHARTER HOSPICE OF THE DESERT, LLC scored better than the national average based on 322 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Treatment - Managing pain and treating symptoms

Patients who got timely treatment for shortness of breath - Within a day of finding that shortness of breath is a problem, hospice staff should st art treatment. Treatment can be medication, relaxation or breathing exercises.

Score: 100.0%
National score: 95.6%
CHARTER HOSPICE OF THE DESERT, LLC scored better than the national average based on 316 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Assessment - Managing pain and treating symptoms

Patients who got a timely and thorough pain assessment when pain was identified as a problem - Within a day of finding that pain is a problem, hospice staff should collect information about the pain, like its location, how long it lasts, and its severity.

Score: 98.1%
National score: 85.5%
CHARTER HOSPICE OF THE DESERT, LLC scored better than the national average based on 267 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Screening - Managing pain and treating symptoms

Patients who were checked for pain at the beginning of hospice care - Pain is common and often undertreated for hospice patients. It can interfere with patients' daily activities and can be very distressing for patients and families.

Score: 100.0%
National score: 95.9%
CHARTER HOSPICE OF THE DESERT, LLC scored better than the national average based on 322 surveys taken between Jan 01, 2017 - Dec 31, 2017

Patients treated with an Opioid who are given a bowel regimen - Managing pain and treating symptoms

Patients taking opioid pain medication who were offered care for constipation - Constipation is a side effect of opioid use. Staff can recommend treatment options, like laxatives or fiber, to prevent and treat opioid-related constipation.

Score: 100.0%
National score: 93.8%
CHARTER HOSPICE OF THE DESERT, LLC scored better than the national average based on 59 surveys taken between Jan 01, 2017 - Dec 31, 2017

Other hospice agencies near by

RELIANCE HOSPICE, INC

74130 COUNTRY CLUB DRIVE, # 103 A
PALM DESERT, CA 92260

DESTINY HOSPICE OF THE DESERT

35400 BOB HOPE DRIVE SUITE 213
RANCHO MIRAGE, CA 92270

KINDRED HOSPICE

36947 COOK STREET, BUILDING 10, SUITE 102
PALM DESERT, CA 92211

CALMED HOSPICE CARE, INC

34400 DATE PALM DRIVE, UNIT U
CATHEDRAL CITY, CA 92234

FAMILY HOSPICE CARE LLC

255 NORTH EL CIELO ROAD, SUITE #300
PALM SPRINGS, CA 92262

SERENITY HOSPICE LLC

777 E TAHQUITZ CANYON WAY, SUITE 301
PALM SPRINGS, CA 92262

ARDENT HOSPICE OF THE DESERT, INC

1750 E ARENAS ROAD SUITE 21
PALM SPRINGS, CA 92262

See also