Contact Information

HEARTLAND HOME HEALTH CARE AND HOSPICE
3230 EAGLE PARK DRIVE NE, SUITE 200
GRAND RAPIDS. MI 49525
(616) 956-0636
For-Profit
CMS Certification Number: 231582
Medicare certification date2: January 13, 1999
The is the date the home health agency was certified to participate in the Medicare program.
See also:

1 Hospice agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in hospice agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Medicare Hospice Provider Report

In 2016, HEARTLAND HOME HEALTH CARE AND HOSPICE charged a total of $20,632,894 to Medicare for a total of 90,109 hospice care days provided. Of the 990 Medicare beneficiaries, 280 were enrolled in Medicare Advantage for at least one month and 414 were eligible for Medicaid for at least one month.

The following section provides information on services provided to Medicare beneficiaries by HEARTLAND HOME HEALTH CARE AND HOSPICE. It contains utilization and demographic information for this hospice provider. The report covers only calendar year 2016.

Hospice Care
Cancer patients 240
Dementia 137
Circulatory / Heart Disease 256
Stroke 112
Respiratory Disease 120
Other Primary Diagnosis 125
Hospice patients with 7 or fewer care days 163
Hospice patients with 60 care days 407
Hospice patients with 180 care days 198
Demographics
Medicare Beneficiaries 990
Average age 82
Male 444
Female 546
White 893
Black 65
Asian n/a
Hispanic n/a
Other 16
Site of Service
In Home 480
Assisted Living Facility 137
Long-term Care 358
Skilled Nursing Facility 0
Inpatient Hospital n/a
Inpatient Hospice 0
Other Facility n/a

Quality of Care

The ratings found here are reported to CMS (Centers for Medicare & Medicaid Services) by each agency using the Hospice Item Set. Higher percentages are better. Some measures may not be available for various reasons such as having less than 20 patients or data being removed by CMS at the request of the agency.

Beliefs/Values Addressed (if desired by the patient) - Patient Preferences

Patients or caregivers who were asked about their beliefs and values at the beginning of hospice care - Patients and caregivers should have the opportunity to discuss their spiritual and religious needs, beliefs and values to help ensure t hese care needs are met.

Score: 97.2%
National score: 95.3%
HEARTLAND HOME HEALTH CARE AND HOSPICE scored better than the national average based on 935 surveys taken between Jan 01, 2017 - Dec 31, 2017

Treatment Preferences - Patient Preferences

Patients or caregivers who were asked about treatment preferences like hospitalization and resuscitation at the beginning of hospice care - Having discussions w3ith hospice staff about the treatments that patients want or don't want helps ensure that patients get the care they want at the end of life.

Score: 100.0%
National score: 98.8%
HEARTLAND HOME HEALTH CARE AND HOSPICE scored better than the national average based on 935 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Screening - Managing pain and treating symptoms

Patients who were checked for shortness of breath at the beginning of hospice care - Shortness of breath is common and often undertreated in hospice patients. It can interfere with patients' routine and can be upsetting for patients and families.

Score: 98.7%
National score: 97.9%
HEARTLAND HOME HEALTH CARE AND HOSPICE scored better than the national average based on 935 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Treatment - Managing pain and treating symptoms

Patients who got timely treatment for shortness of breath - Within a day of finding that shortness of breath is a problem, hospice staff should st art treatment. Treatment can be medication, relaxation or breathing exercises.

Score: 98.1%
National score: 95.6%
HEARTLAND HOME HEALTH CARE AND HOSPICE scored better than the national average based on 432 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Assessment - Managing pain and treating symptoms

Patients who got a timely and thorough pain assessment when pain was identified as a problem - Within a day of finding that pain is a problem, hospice staff should collect information about the pain, like its location, how long it lasts, and its severity.

Score: 98.6%
National score: 85.5%
HEARTLAND HOME HEALTH CARE AND HOSPICE scored better than the national average based on 501 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Screening - Managing pain and treating symptoms

Patients who were checked for pain at the beginning of hospice care - Pain is common and often undertreated for hospice patients. It can interfere with patients' daily activities and can be very distressing for patients and families.

Score: 99.1%
National score: 95.9%
HEARTLAND HOME HEALTH CARE AND HOSPICE scored better than the national average based on 935 surveys taken between Jan 01, 2017 - Dec 31, 2017

Patients treated with an Opioid who are given a bowel regimen - Managing pain and treating symptoms

Patients taking opioid pain medication who were offered care for constipation - Constipation is a side effect of opioid use. Staff can recommend treatment options, like laxatives or fiber, to prevent and treat opioid-related constipation.

Score: 97.2%
National score: 93.8%
HEARTLAND HOME HEALTH CARE AND HOSPICE scored better than the national average based on 285 surveys taken between Jan 01, 2017 - Dec 31, 2017

Other hospice agencies near by

GRACE HOSPICE

3355 EAGLE PARK DRIVE NE, SUITE 102
GRAND RAPIDS, MI 49525

CLM ENTERPRISES

1971 EAST BELTLINE AVENUE, NE
GRAND RAPIDS, MI 49525

HOSPICE OF WESTERN MICHIGAN

989 SPAULDING SE
ADA, MI 49301

EMMANUEL HOSPICE

401 HALL ST SW
GRAND RAPIDS, MI 49503

THE MEDICAL TEAM INC

400 ANN STREET, SUITE 104
GRAND RAPIDS, MI 49503

FAITH HOSPICE

2100 RAYBROOK STREET SE, SUITE 300
GRAND RAPIDS, MI 49546

KINDRED HOSPICE

625 KENMOOR AVENUE SE, SUITE 115
GRAND RAPIDS, MI 49546

See also