Contact Information

HOSPICE & PALLIATIVE CARE CTR
101 HOSPICE LANE
WINSTON SALEM. NC 27103
(336) 768-3972
Non-Profit
CMS Certification Number: 341502
Medicare certification date2: January 10, 1985
The is the date the home health agency was certified to participate in the Medicare program.

1 Hospice agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in hospice agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Medicare Hospice Provider Report

In 2016, HOSPICE & PALLIATIVE CARE CTR charged a total of $36,003,707 to Medicare for a total of 102,887 hospice care days provided. Of the 2019 Medicare beneficiaries, 1025 were enrolled in Medicare Advantage for at least one month and 360 were eligible for Medicaid for at least one month.

The following section provides information on services provided to Medicare beneficiaries by HOSPICE & PALLIATIVE CARE CTR. It contains utilization and demographic information for this hospice provider. The report covers only calendar year 2016.

Hospice Care
Cancer patients 610
Dementia 308
Circulatory / Heart Disease 270
Stroke 164
Respiratory Disease 274
Other Primary Diagnosis 393
Hospice patients with 7 or fewer care days 601
Hospice patients with 60 care days 502
Hospice patients with 180 care days 156
Demographics
Medicare Beneficiaries 2019
Average age 81
Male 828
Female 1191
White 1705
Black 280
Asian n/a
Hispanic 21
Other n/a
Site of Service
In Home 941
Assisted Living Facility 225
Long-term Care 15
Skilled Nursing Facility 197
Inpatient Hospital 91
Inpatient Hospice 483
Other Facility 67

Quality of Care

The ratings found here are reported to CMS (Centers for Medicare & Medicaid Services) by each agency using the Hospice Item Set. Higher percentages are better. Some measures may not be available for various reasons such as having less than 20 patients or data being removed by CMS at the request of the agency.

Beliefs/Values Addressed (if desired by the patient) - Patient Preferences

Patients or caregivers who were asked about their beliefs and values at the beginning of hospice care - Patients and caregivers should have the opportunity to discuss their spiritual and religious needs, beliefs and values to help ensure t hese care needs are met.

Score: 99.8%
National score: 95.3%
HOSPICE & PALLIATIVE CARE CTR scored better than the national average based on 2090 surveys taken between Jan 01, 2017 - Dec 31, 2017

Treatment Preferences - Patient Preferences

Patients or caregivers who were asked about treatment preferences like hospitalization and resuscitation at the beginning of hospice care - Having discussions w3ith hospice staff about the treatments that patients want or don't want helps ensure that patients get the care they want at the end of life.

Score: 100.0%
National score: 98.8%
HOSPICE & PALLIATIVE CARE CTR scored better than the national average based on 2090 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Screening - Managing pain and treating symptoms

Patients who were checked for shortness of breath at the beginning of hospice care - Shortness of breath is common and often undertreated in hospice patients. It can interfere with patients' routine and can be upsetting for patients and families.

Score: 100.0%
National score: 97.9%
HOSPICE & PALLIATIVE CARE CTR scored better than the national average based on 2090 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Treatment - Managing pain and treating symptoms

Patients who got timely treatment for shortness of breath - Within a day of finding that shortness of breath is a problem, hospice staff should st art treatment. Treatment can be medication, relaxation or breathing exercises.

Score: 98.7%
National score: 95.6%
HOSPICE & PALLIATIVE CARE CTR scored better than the national average based on 793 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Assessment - Managing pain and treating symptoms

Patients who got a timely and thorough pain assessment when pain was identified as a problem - Within a day of finding that pain is a problem, hospice staff should collect information about the pain, like its location, how long it lasts, and its severity.

Score: 99.3%
National score: 85.5%
HOSPICE & PALLIATIVE CARE CTR scored better than the national average based on 804 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Screening - Managing pain and treating symptoms

Patients who were checked for pain at the beginning of hospice care - Pain is common and often undertreated for hospice patients. It can interfere with patients' daily activities and can be very distressing for patients and families.

Score: 99.8%
National score: 95.9%
HOSPICE & PALLIATIVE CARE CTR scored better than the national average based on 2090 surveys taken between Jan 01, 2017 - Dec 31, 2017

Patients treated with an Opioid who are given a bowel regimen - Managing pain and treating symptoms

Patients taking opioid pain medication who were offered care for constipation - Constipation is a side effect of opioid use. Staff can recommend treatment options, like laxatives or fiber, to prevent and treat opioid-related constipation.

Score: 98.7%
National score: 93.8%
HOSPICE & PALLIATIVE CARE CTR scored better than the national average based on 701 surveys taken between Jan 01, 2017 - Dec 31, 2017