Contact Information

MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE
528 HOWELL ROAD, SUITE 20
GREENVILLE. SC 29615
(803) 957-0500
For-Profit
CMS Certification Number: 421554
Medicare certification date2: September 29, 2004
The is the date the home health agency was certified to participate in the Medicare program.

1 Hospice agencies can be run by private for-profit corporations, non-profit corporations, religious affiliated organizations or government entities. The type of ownership may affect agency resources and how services are organized. Quality can vary in hospice agencies within each of the different types of ownership.

2 Agencies that are Medicare Certified are able to participate in Medicare related programs.


Medicare Hospice Provider Report

In 2016, MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE charged a total of $8,615,016 to Medicare for a total of 38,473 hospice care days provided. Of the 413 Medicare beneficiaries, 111 were enrolled in Medicare Advantage for at least one month and 92 were eligible for Medicaid for at least one month.

The following section provides information on services provided to Medicare beneficiaries by MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE. It contains utilization and demographic information for this hospice provider. The report covers only calendar year 2016.

Hospice Care
Cancer patients 92
Dementia 122
Circulatory / Heart Disease 80
Stroke 27
Respiratory Disease 46
Other Primary Diagnosis 46
Hospice patients with 7 or fewer care days 23
Hospice patients with 60 care days 195
Hospice patients with 180 care days 78
Demographics
Medicare Beneficiaries 413
Average age 81
Male 162
Female 251
White 349
Black 58
Asian 0
Hispanic n/a
Other n/a
Site of Service
In Home 331
Assisted Living Facility 61
Long-term Care 0
Skilled Nursing Facility 20
Inpatient Hospital n/a
Inpatient Hospice 0
Other Facility n/a

Quality of Care

The ratings found here are reported to CMS (Centers for Medicare & Medicaid Services) by each agency using the Hospice Item Set. Higher percentages are better. Some measures may not be available for various reasons such as having less than 20 patients or data being removed by CMS at the request of the agency.

Beliefs/Values Addressed (if desired by the patient) - Patient Preferences

Patients or caregivers who were asked about their beliefs and values at the beginning of hospice care - Patients and caregivers should have the opportunity to discuss their spiritual and religious needs, beliefs and values to help ensure t hese care needs are met.

Score: 98.3%
National score: 95.3%
MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE scored better than the national average based on 288 surveys taken between Jan 01, 2017 - Dec 31, 2017

Treatment Preferences - Patient Preferences

Patients or caregivers who were asked about treatment preferences like hospitalization and resuscitation at the beginning of hospice care - Having discussions w3ith hospice staff about the treatments that patients want or don't want helps ensure that patients get the care they want at the end of life.

Score: 99.7%
National score: 98.8%
MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE scored better than the national average based on 288 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Screening - Managing pain and treating symptoms

Patients who were checked for shortness of breath at the beginning of hospice care - Shortness of breath is common and often undertreated in hospice patients. It can interfere with patients' routine and can be upsetting for patients and families.

Score: 99.0%
National score: 97.9%
MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE scored better than the national average based on 288 surveys taken between Jan 01, 2017 - Dec 31, 2017

Dyspnea Treatment - Managing pain and treating symptoms

Patients who got timely treatment for shortness of breath - Within a day of finding that shortness of breath is a problem, hospice staff should st art treatment. Treatment can be medication, relaxation or breathing exercises.

Score: 79.7%
National score: 95.6%
MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE scored worse than the national average based on 138 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Assessment - Managing pain and treating symptoms

Patients who got a timely and thorough pain assessment when pain was identified as a problem - Within a day of finding that pain is a problem, hospice staff should collect information about the pain, like its location, how long it lasts, and its severity.

Score: 85.3%
National score: 85.5%
MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE scored worse than the national average based on 116 surveys taken between Jan 01, 2017 - Dec 31, 2017

Pain Screening - Managing pain and treating symptoms

Patients who were checked for pain at the beginning of hospice care - Pain is common and often undertreated for hospice patients. It can interfere with patients' daily activities and can be very distressing for patients and families.

Score: 96.5%
National score: 95.9%
MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE scored better than the national average based on 288 surveys taken between Jan 01, 2017 - Dec 31, 2017

Patients treated with an Opioid who are given a bowel regimen - Managing pain and treating symptoms

Patients taking opioid pain medication who were offered care for constipation - Constipation is a side effect of opioid use. Staff can recommend treatment options, like laxatives or fiber, to prevent and treat opioid-related constipation.

Score: 86.1%
National score: 93.8%
MEDICAL SERVICES OF AMERICA HOSPICE OF THE UPSTATE scored worse than the national average based on 72 surveys taken between Jan 01, 2017 - Dec 31, 2017

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See also