ST LUKE'S MEDICAL CENTER is a Proprietary, Medicare Certified Acute Care Hospital with 226 beds, located in PHOENIX, AZ. It has been given a rating of 2 stars based on summary of quality measures. These measures reflect common conditions that hospitals usually treat. Hospitals may perform other services or procedures that are not reflected in these measures. A rating of 1-2 stars means the hospital performed below average compared to other hospitals.
Updated: 01/12/2019 — See below for more information on ST LUKE'S MEDICAL CENTER such as quality of care and patient experience.
See how ST LUKE'S MEDICAL CENTER scored for the following categories:
The following is a national survey that asks patients about their experiences during a recent hospital stay.
Patient experiences at ST LUKE'S MEDICAL CENTER |
Answered “Always” | Answered “Usually” | Answered “Sometimes” |
|---|---|---|---|
| Patients who reported that their doctors communicated well |
This Hospital: 75% Arizona: 77% Nationwide: 82% |
This Hospital: 18% Arizona: 17% Nationwide: 14% |
This Hospital: 7% Arizona: 6% Nationwide: 4% |
| Patients who reported that their nurses communicated well |
This Hospital: 72% Arizona: 78% Nationwide: 80% |
This Hospital: 20% Arizona: 17% Nationwide: 16% |
This Hospital: 8% Arizona: 5% Nationwide: 4% |
| Patients who reported that they received help as soon as they wanted |
This Hospital: 62% Arizona: 67% Nationwide: 70% |
This Hospital: 24% Arizona: 23% Nationwide: % |
This Hospital: 14% Arizona: 10% Nationwide: 8% |
| Patients who reported that their pain was well controlled |
This Hospital: % Arizona: % Nationwide: % |
This Hospital: % Arizona: % Nationwide: % |
This Hospital: % Arizona: % Nationwide: % |
| Patients who reported that staff explained about medicines before giving it to them |
This Hospital: 59% Arizona: 64% Nationwide: 66% |
This Hospital: 16% Arizona: 18% Nationwide: 17% |
This Hospital: 25% Arizona: 18% Nationwide: 17% |
| Patients who reported that their room and bathroom were clean |
This Hospital: 69% Arizona: 71% Nationwide: 75% |
This Hospital: 20% Arizona: 19% Nationwide: 17% |
This Hospital: 11% Arizona: 10% Nationwide: 8% |
| Patients who reported that the area around their room was quiet at night |
This Hospital: 58% Arizona: 56% Nationwide: 62% |
This Hospital: 29% Arizona: 32% Nationwide: 28% |
This Hospital: 13% Arizona: 12% Nationwide: 10% |
These measures show how often hospitals provide care that gets the best results for patients with certain conditions.
Quality Measure at ST LUKE'S MEDICAL CENTER |
Hospital | Arizona | Nationwide | |
|---|---|---|---|---|
| Emergency Department1 | Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient | 331 minutes | 291 minutes | 282 minutes |
| Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room | 122 minutes | 104 minutes | 102 minutes | |
| Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional | 44 minutes | 25 minutes | 20 minutes | |
| Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication | 60 minutes | 48 minutes | 49 minutes | |
| Percentage of patients who left the emergency department before being seen | 2% | 2% | 2% | |
| Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival | Not Available | 70% | 72% | |
| Average (median) minutes patients spent in the emergency department before leaving from the visit | 158 minutes | 168 minutes | 138 minutes | |
| Heart Attack or Chest Pain2 | Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival | Not Available | 47% | 57% |
| Median Time to Fibrinolysis | Not Available | 29 minutes | 28 minutes | |
| Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital | Not Available | 58 minutes | 58 minutes | |
| Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department | 94% | 95% | 95% | |
| Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG | 16 minutes | 8 minutes | 7 minutes | |
| Colonoscopy care3 | Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy | 95% | 86% | 85% |
| Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe | 97% | 94% | 89% | |
| Pregnancy and Delivery Care4 | Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary | 2% | 2% | 2% |
| Blood Clot Prevention and Treatment5 | Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it | Not Available | 3% | 2% |
| Cancer care6 | Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone | Not Available | 85% | 82% |
| Preventive Care7 | Patients assessed and given influenza vaccination | 96% | 92% | 93% |
| Healthcare workers given influenza vaccination | 52% | 89% | 88% | |
| Cataract surgery outcome8 | Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery | Not Available | 93% | 96% |
See also
