Contact Information

Rating:
EISENHOWER MEDICAL CENTER
39-000 BOB HOPE DRIVE
RANCHO MIRAGE, CA 92270
(760) 340-3911
Proprietary
Has emergency room
Volume: Very High (60,000+ patients annually)
Acute Care Hospital
289 Beds

Quality Measure

See how EISENHOWER MEDICAL CENTER scored for the following categories:

  • Mortality: - Above the national average
  • Safety of Care: - Above the national average
  • Readmission: - Above the national average
  • Patient experience: - Same as the national average
  • Effectiveness of Care: - Below the national average
  • Timeliness of Care: - Below the national average
  • Efficient Use of Medical Imaging: - Same as the national average

The following is a national survey that asks patients about their experiences during a recent hospital stay.

Patient experiences at EISENHOWER MEDICAL CENTER

Answered “Always” Answered “Usually” Answered “Sometimes”
Patients who reported that their doctors communicated well This Hospital: 77%
California: 77%
Nationwide: 82%
This Hospital: 17%
California: 17%
Nationwide: 14%
This Hospital: 6%
California: 6%
Nationwide: 4%
Patients who reported that their nurses communicated well This Hospital: 77%
California: 76%
Nationwide: 80%
This Hospital: 18%
California: 18%
Nationwide: 16%
This Hospital: 5%
California: 6%
Nationwide: 4%
Patients who reported that they received help as soon as they wanted This Hospital: 64%
California: 63%
Nationwide: 70%
This Hospital: 26%
California: 25%
Nationwide: %
This Hospital: 10%
California: 12%
Nationwide: 8%
Patients who reported that their pain was well controlled This Hospital: %
California: %
Nationwide: %
This Hospital: %
California: %
Nationwide: %
This Hospital: %
California: %
Nationwide: %
Patients who reported that staff explained about medicines before giving it to them This Hospital: 60%
California: 63%
Nationwide: 66%
This Hospital: 18%
California: 17%
Nationwide: 17%
This Hospital: 22%
California: 20%
Nationwide: 17%
Patients who reported that their room and bathroom were clean This Hospital: 72%
California: 72%
Nationwide: 75%
This Hospital: 19%
California: 19%
Nationwide: 17%
This Hospital: 9%
California: 9%
Nationwide: 8%
Patients who reported that the area around their room was quiet at night This Hospital: 52%
California: 52%
Nationwide: 62%
This Hospital: 34%
California: 32%
Nationwide: 28%
This Hospital: 14%
California: 16%
Nationwide: 10%

These measures show how often hospitals provide care that gets the best results for patients with certain conditions.

Quality Measure at EISENHOWER MEDICAL CENTER

Hospital California Nationwide
Emergency Department1 Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient 336 minutes 342 minutes 282 minutes
Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room 128 minutes 141 minutes 102 minutes
Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional 64 minutes 23 minutes 20 minutes
Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication 84 minutes 55 minutes 49 minutes
Percentage of patients who left the emergency department before being seen 3% 2% 2%
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival Not Available 70% 72%
Average (median) minutes patients spent in the emergency department before leaving from the visit 214 minutes 161 minutes 138 minutes
Heart Attack or Chest Pain2 Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival Not Available 55% 57%
Median Time to Fibrinolysis Not Available 29 minutes 28 minutes
Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital Not Available 69 minutes 58 minutes
Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department 76% 95% 95%
Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG 12 minutes 9 minutes 7 minutes
Colonoscopy care3 Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy 98% 84% 85%
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe 100% 84% 89%
Pregnancy and Delivery Care4 Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary Not Available 2% 2%
Blood Clot Prevention and Treatment5 Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it 11% 2% 2%
Cancer care6 Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone 95% 77% 82%
Preventive Care7 Patients assessed and given influenza vaccination 75% 94% 93%
Healthcare workers given influenza vaccination 82% 84% 88%
Cataract surgery outcome8 Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery Not Available 95% 96%

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