Contact Information

Rating:
NORTHERN HOSPITAL OF SURRY COUNTY
830 ROCKFORD ST
MOUNT AIRY, NC 27030
(336) 719-7000
Government - Hospital District or Authority
Has emergency room
Volume: Medium (20,000 - 39,999 patients annually)
Acute Care Hospital
112 Beds

Quality Measure

See how NORTHERN HOSPITAL OF SURRY COUNTY scored for the following categories:

  • Mortality: - Same as the national average
  • Safety of Care: - Same as the national average
  • Readmission: - Above the national average
  • Patient experience: - Same as the national average
  • Effectiveness of Care: - Above the national average
  • Timeliness of Care: - Same as the national average
  • Efficient Use of Medical Imaging: - Same as the national average

The following is a national survey that asks patients about their experiences during a recent hospital stay.

Patient experiences at NORTHERN HOSPITAL OF SURRY COUNTY

Answered “Always” Answered “Usually” Answered “Sometimes”
Patients who reported that their doctors communicated well This Hospital: 81%
North Carolina: 82%
Nationwide: 82%
This Hospital: 14%
North Carolina: 13%
Nationwide: 14%
This Hospital: 5%
North Carolina: 5%
Nationwide: 4%
Patients who reported that their nurses communicated well This Hospital: 79%
North Carolina: 81%
Nationwide: 80%
This Hospital: 15%
North Carolina: 15%
Nationwide: 16%
This Hospital: 6%
North Carolina: 4%
Nationwide: 4%
Patients who reported that they received help as soon as they wanted This Hospital: 69%
North Carolina: 68%
Nationwide: 70%
This Hospital: 22%
North Carolina: 23%
Nationwide: %
This Hospital: 9%
North Carolina: 9%
Nationwide: 8%
Patients who reported that their pain was well controlled This Hospital: %
North Carolina: %
Nationwide: %
This Hospital: %
North Carolina: %
Nationwide: %
This Hospital: %
North Carolina: %
Nationwide: %
Patients who reported that staff explained about medicines before giving it to them This Hospital: 64%
North Carolina: 66%
Nationwide: 66%
This Hospital: 21%
North Carolina: 17%
Nationwide: 17%
This Hospital: 15%
North Carolina: 17%
Nationwide: 17%
Patients who reported that their room and bathroom were clean This Hospital: 77%
North Carolina: 73%
Nationwide: 75%
This Hospital: 15%
North Carolina: 18%
Nationwide: 17%
This Hospital: 8%
North Carolina: 9%
Nationwide: 8%
Patients who reported that the area around their room was quiet at night This Hospital: 61%
North Carolina: 63%
Nationwide: 62%
This Hospital: 31%
North Carolina: 28%
Nationwide: 28%
This Hospital: 8%
North Carolina: 9%
Nationwide: 10%

These measures show how often hospitals provide care that gets the best results for patients with certain conditions.

Quality Measure at NORTHERN HOSPITAL OF SURRY COUNTY

Hospital North Carolina Nationwide
Emergency Department1 Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient 276 minutes 301 minutes 282 minutes
Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room 86 minutes 110 minutes 102 minutes
Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional 17 minutes 26 minutes 20 minutes
Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication 46 minutes 54 minutes 49 minutes
Percentage of patients who left the emergency department before being seen 2% 3% 2%
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival 91% 74% 72%
Average (median) minutes patients spent in the emergency department before leaving from the visit 159 minutes 153 minutes 138 minutes
Heart Attack or Chest Pain2 Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival Not Available 59% 57%
Median Time to Fibrinolysis Not Available 29 minutes 28 minutes
Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital 50 minutes 48 minutes 58 minutes
Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department 100% 97% 95%
Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG 12 minutes 7 minutes 7 minutes
Colonoscopy care3 Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy 100% 88% 85%
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe 100% 91% 89%
Pregnancy and Delivery Care4 Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary 0% 2% 2%
Blood Clot Prevention and Treatment5 Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it Not Available 2% 2%
Cancer care6 Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone Not Available 84% 82%
Preventive Care7 Patients assessed and given influenza vaccination 100% 95% 93%
Healthcare workers given influenza vaccination 94% 95% 88%
Cataract surgery outcome8 Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery Not Available Not Available 96%

Other hospitals near NORTHERN HOSPITAL OF SURRY COUNTY

→ 14.6 mi

HUGH CHATHAM MEMORIAL HOSPITAL

180 PARKWOOD DR
ELKIN, NC 28621
→ 19.9 mi

LIFEBRITE COMMUNITY HOSPITAL OF STOKES

1570 NC 8 & 89 HWY NORTH
DANBURY, NC 27016
→ 29.7 mi

ALLEGHANY COUNTY MEMORIAL HOSPITAL

617 DOCTORS STREET
SPARTA, NC 28675
→ 32.6 mi

WILKES REGIONAL MEDICAL CENTER

1370 WEST D ST
NORTH WILKESBORO, NC 28659
→ 32.6 mi

NORTH CAROLINA BAPTIST HOSPITAL

MEDICAL CENTER BOULEVARD
WINSTON-SALEM, NC 27157
→ 32.9 mi

NOVANT HEALTH FORSYTH MEDICAL CENTER

3333 SILAS CREEK PARKWAY
WINSTON-SALEM, NC 27103
→ 32.9 mi

NOVANT HEALTH MEDICAL PARK HOSPITAL

1950 S HAWTHORNE RD
WINSTON-SALEM, NC 27103
→ 37.2 mi

DAVIE MEDICAL CENTER

223 HOSPITAL STREET
MOCKSVILLE, NC 27028
→ 45.3 mi

ASHE MEMORIAL HOSPITAL

200 HOSPITAL AVE
JEFFERSON, NC 28640
→ 47.2 mi

UNC ROCKINGHAM

117 E KINGS HIGHWAY
EDEN, NC 27288

See also