Contact Information

Rating:
CAROLINAS HEALTHCARE SYSTEM PINEVILLE
10628 PARK RD
CHARLOTTE, NC 28210
(704) 379-5000
Government - Hospital District or Authority
Has emergency room
Volume: Very High (60,000+ patients annually)
Acute Care Hospital
344 Beds

Quality Measure

See how CAROLINAS HEALTHCARE SYSTEM PINEVILLE scored for the following categories:

  • Mortality: - Same as the national average
  • Safety of Care: - Above the national average
  • Readmission: - Above the national average
  • Patient experience: - Same as the national average
  • Effectiveness of Care: - Same as the national average
  • Timeliness of Care: - Same as the national average
  • Efficient Use of Medical Imaging: - Above the national average

The following is a national survey that asks patients about their experiences during a recent hospital stay.

Patient experiences at CAROLINAS HEALTHCARE SYSTEM PINEVILLE

Answered “Always” Answered “Usually” Answered “Sometimes”
Patients who reported that their doctors communicated well This Hospital: 82%
North Carolina: 82%
Nationwide: 82%
This Hospital: 14%
North Carolina: 13%
Nationwide: 14%
This Hospital: 4%
North Carolina: 5%
Nationwide: 4%
Patients who reported that their nurses communicated well This Hospital: 80%
North Carolina: 81%
Nationwide: 80%
This Hospital: 16%
North Carolina: 15%
Nationwide: 16%
This Hospital: 4%
North Carolina: 4%
Nationwide: 4%
Patients who reported that they received help as soon as they wanted This Hospital: 64%
North Carolina: 68%
Nationwide: 70%
This Hospital: 25%
North Carolina: 23%
Nationwide: %
This Hospital: 11%
North Carolina: 9%
Nationwide: 8%
Patients who reported that their pain was well controlled This Hospital: %
North Carolina: %
Nationwide: %
This Hospital: %
North Carolina: %
Nationwide: %
This Hospital: %
North Carolina: %
Nationwide: %
Patients who reported that staff explained about medicines before giving it to them This Hospital: 65%
North Carolina: 66%
Nationwide: 66%
This Hospital: 15%
North Carolina: 17%
Nationwide: 17%
This Hospital: 20%
North Carolina: 17%
Nationwide: 17%
Patients who reported that their room and bathroom were clean This Hospital: 76%
North Carolina: 73%
Nationwide: 75%
This Hospital: 17%
North Carolina: 18%
Nationwide: 17%
This Hospital: 7%
North Carolina: 9%
Nationwide: 8%
Patients who reported that the area around their room was quiet at night This Hospital: 64%
North Carolina: 63%
Nationwide: 62%
This Hospital: 29%
North Carolina: 28%
Nationwide: 28%
This Hospital: 7%
North Carolina: 9%
Nationwide: 10%

These measures show how often hospitals provide care that gets the best results for patients with certain conditions.

Quality Measure at CAROLINAS HEALTHCARE SYSTEM PINEVILLE

Hospital North Carolina Nationwide
Emergency Department1 Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient 260 minutes 301 minutes 282 minutes
Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room 55 minutes 110 minutes 102 minutes
Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional 37 minutes 26 minutes 20 minutes
Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication 45 minutes 54 minutes 49 minutes
Percentage of patients who left the emergency department before being seen 3% 3% 2%
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival 59% 74% 72%
Average (median) minutes patients spent in the emergency department before leaving from the visit 196 minutes 153 minutes 138 minutes
Heart Attack or Chest Pain2 Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival Not Available 59% 57%
Median Time to Fibrinolysis Not Available 29 minutes 28 minutes
Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital Not Available 48 minutes 58 minutes
Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department 94% 97% 95%
Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG 8 minutes 7 minutes 7 minutes
Colonoscopy care3 Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy 81% 88% 85%
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe 90% 91% 89%
Pregnancy and Delivery Care4 Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary 2% 2% 2%
Blood Clot Prevention and Treatment5 Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it 0% 2% 2%
Cancer care6 Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone 100% 84% 82%
Preventive Care7 Patients assessed and given influenza vaccination 97% 95% 93%
Healthcare workers given influenza vaccination 92% 95% 88%
Cataract surgery outcome8 Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery Not Available Not Available 96%

Other hospitals near CAROLINAS HEALTHCARE SYSTEM PINEVILLE

→ 6.0 mi

CAROLINAS MEDICAL CENTER/BEHAV HEALTH

1000 BLYTHE BLVD
CHARLOTTE, NC 28203
→ 6.7 mi

NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER

200 HAWTHORNE LANE BOX 33549
CHARLOTTE, NC 28233
→ 8.0 mi

NOVANT HEALTH MATTHEWS MEDICAL CENTER

1500 MATTHEWS TWNSHP PRKWY BOX 3310
MATTHEWS, NC 28106
→ 15.7 mi

CAROLINAS MED CTR-UNIVERSITY

8800 NORTH TYRON STREET
CHARLOTTE, NC 28262
→ 20.0 mi

NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER

10030 GILEAD ROAD
HUNTERSVILLE, NC 28078
→ 22.4 mi

CAROMONT REGIONAL MEDICAL CENTER

2525 COURT DR
GASTONIA, NC 28052
→ 24.3 mi

CAROLINAS HEALTHCARE SYSTEM UNION

600 HOSPITAL DR
MONROE, NC 28112
→ 26.3 mi

CAROLINAS HEALTHCARE SYSTEM NORTHEAST

920 CHURCH ST N
CONCORD, NC 28025
→ 32.0 mi

LAKE NORMAN REGIONAL MEDICAL CENTER

171 FAIRVIEW ROAD
MOORESVILLE, NC 28117

See also