Contact Information

Rating:
FIRSTHEALTH MONTGOMERY MEMORIAL HOSPITAL
520 ALLEN STREET
TROY, NC 27371
(910) 572-1301
Voluntary non-profit - Private
Has emergency room
Critical Access Hospital
25 Beds

Quality Measure

See how FIRSTHEALTH MONTGOMERY MEMORIAL HOSPITAL scored for the following categories:

  • Mortality: - Not Available
  • Safety of Care: - Not Available
  • Readmission: - Above the national average
  • Patient experience: - Not Available
  • Effectiveness of Care: - Same as the national average
  • Timeliness of Care: - Above the national average
  • Efficient Use of Medical Imaging: - Same as the national average

The following is a national survey that asks patients about their experiences during a recent hospital stay.

Patient experiences at FIRSTHEALTH MONTGOMERY MEMORIAL HOSPITAL

Answered “Always” Answered “Usually” Answered “Sometimes”
Patients who reported that their doctors communicated well This Hospital: Not Available
North Carolina: 83%
Nationwide: 82%
This Hospital: Not Available
North Carolina: 13%
Nationwide: 14%
This Hospital: Not Available
North Carolina: 4%
Nationwide: 4%
Patients who reported that their nurses communicated well This Hospital: Not Available
North Carolina: 81%
Nationwide: 80%
This Hospital: Not Available
North Carolina: 15%
Nationwide: 16%
This Hospital: Not Available
North Carolina: 4%
Nationwide: 4%
Patients who reported that they received help as soon as they wanted This Hospital: Not Available
North Carolina: 67%
Nationwide: 69%
This Hospital: Not Available
North Carolina: 24%
Nationwide: 23%
This Hospital: Not Available
North Carolina: 9%
Nationwide: 8%
Patients who reported that their pain was well controlled This Hospital: Not Available
North Carolina: 71%
Nationwide: 71%
This Hospital: Not Available
North Carolina: 22%
Nationwide: 22%
This Hospital: Not Available
North Carolina: 7%
Nationwide: 7%
Patients who reported that staff explained about medicines before giving it to them This Hospital: Not Available
North Carolina: 66%
Nationwide: 65%
This Hospital: Not Available
North Carolina: 17%
Nationwide: 18%
This Hospital: Not Available
North Carolina: 17%
Nationwide: 17%
Patients who reported that their room and bathroom were clean This Hospital: Not Available
North Carolina: 72%
Nationwide: 75%
This Hospital: Not Available
North Carolina: 19%
Nationwide: 17%
This Hospital: Not Available
North Carolina: 9%
Nationwide: 8%
Patients who reported that the area around their room was quiet at night This Hospital: Not Available
North Carolina: 64%
Nationwide: 63%
This Hospital: Not Available
North Carolina: 28%
Nationwide: 28%
This Hospital: Not Available
North Carolina: 8%
Nationwide: 9%

These measures show how often hospitals provide care that gets the best results for patients with certain conditions.

Quality Measure at FIRSTHEALTH MONTGOMERY MEMORIAL HOSPITAL

Hospital North Carolina Nationwide
Emergency Department1 Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient 214 minutes 301 minutes 282 minutes
Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room 68 minutes 110 minutes 102 minutes
Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional 20 minutes 26 minutes 20 minutes
Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication 41 minutes 54 minutes 49 minutes
Percentage of patients who left the emergency department before being seen Not Available 3% 2%
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival Not Available 74% 72%
Average (median) minutes patients spent in the emergency department before leaving from the visit 80 minutes 153 minutes 138 minutes
Heart Attack or Chest Pain2 Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival Not Available 59% 57%
Median Time to Fibrinolysis Not Available 29 minutes 28 minutes
Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital Not Available 48 minutes 58 minutes
Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department 100% 97% 95%
Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG 8 minutes 7 minutes 7 minutes
Colonoscopy care3 Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy Not Available 88% 85%
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe Not Available 91% 89%
Pregnancy and Delivery Care4 Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary Not Available 2% 2%
Blood Clot Prevention and Treatment5 Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it Not Available 2% 2%
Cancer care6 Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone Not Available 84% 82%
Preventive Care7 Patients assessed and given influenza vaccination 100% 95% 93%
Healthcare workers given influenza vaccination 98% 95% 88%
Cataract surgery outcome8 Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery Not Available Not Available 96%

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