Contact Information

Rating:
FRISBIE MEMORIAL HOSPITAL
11 WHITEHALL ROAD
ROCHESTER, NH 03867
(603) 332-5211
Voluntary non-profit - Private
Has emergency room
Volume: Medium (20,000 - 39,999 patients annually)
Acute Care Hospital
122 Beds

Quality Measure

See how FRISBIE MEMORIAL HOSPITAL scored for the following categories:

  • Mortality: - Same as the national average
  • Safety of Care: - Above the national average
  • Readmission: - Above the national average
  • Patient experience: - Above the national average
  • Effectiveness of Care: - Same as the national average
  • Timeliness of Care: - Same as the national average
  • Efficient Use of Medical Imaging: - Above the national average

The following is a national survey that asks patients about their experiences during a recent hospital stay.

Patient experiences at FRISBIE MEMORIAL HOSPITAL

Answered “Always” Answered “Usually” Answered “Sometimes”
Patients who reported that their doctors communicated well This Hospital: 84%
New Hampshire: 82%
Nationwide: 82%
This Hospital: 13%
New Hampshire: 14%
Nationwide: 14%
This Hospital: 3%
New Hampshire: 4%
Nationwide: 4%
Patients who reported that their nurses communicated well This Hospital: 86%
New Hampshire: 82%
Nationwide: 80%
This Hospital: 12%
New Hampshire: 15%
Nationwide: 16%
This Hospital: 2%
New Hampshire: 3%
Nationwide: 4%
Patients who reported that they received help as soon as they wanted This Hospital: 75%
New Hampshire: 71%
Nationwide: 69%
This Hospital: 20%
New Hampshire: 22%
Nationwide: 23%
This Hospital: 5%
New Hampshire: 7%
Nationwide: 8%
Patients who reported that their pain was well controlled This Hospital: 75%
New Hampshire: 71%
Nationwide: 71%
This Hospital: 22%
New Hampshire: 24%
Nationwide: 22%
This Hospital: 3%
New Hampshire: 5%
Nationwide: 7%
Patients who reported that staff explained about medicines before giving it to them This Hospital: 69%
New Hampshire: 68%
Nationwide: 65%
This Hospital: 14%
New Hampshire: 17%
Nationwide: 18%
This Hospital: 17%
New Hampshire: 15%
Nationwide: 17%
Patients who reported that their room and bathroom were clean This Hospital: 85%
New Hampshire: 78%
Nationwide: 75%
This Hospital: 10%
New Hampshire: 17%
Nationwide: 17%
This Hospital: 5%
New Hampshire: 5%
Nationwide: 8%
Patients who reported that the area around their room was quiet at night This Hospital: 68%
New Hampshire: 56%
Nationwide: 63%
This Hospital: 26%
New Hampshire: 33%
Nationwide: 28%
This Hospital: 6%
New Hampshire: 11%
Nationwide: 9%

These measures show how often hospitals provide care that gets the best results for patients with certain conditions.

Quality Measure at FRISBIE MEMORIAL HOSPITAL

Hospital New Hampshire Nationwide
Emergency Department1 Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient 286 minutes 291 minutes 282 minutes
Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room 118 minutes 110 minutes 102 minutes
Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional 22 minutes 25 minutes 20 minutes
Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication 42 minutes 55 minutes 49 minutes
Percentage of patients who left the emergency department before being seen 1% 2% 2%
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival Not Available 71% 72%
Average (median) minutes patients spent in the emergency department before leaving from the visit 110 minutes 142 minutes 138 minutes
Heart Attack or Chest Pain2 Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival Not Available 54% 57%
Median Time to Fibrinolysis Not Available 29 minutes 28 minutes
Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital Not Available 59 minutes 58 minutes
Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department 98% 97% 95%
Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG 10 minutes 9 minutes 7 minutes
Colonoscopy care3 Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy 100% 94% 85%
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe 100% 97% 89%
Pregnancy and Delivery Care4 Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary 0% 2% 2%
Blood Clot Prevention and Treatment5 Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it Not Available 4% 2%
Cancer care6 Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone Not Available 85% 82%
Preventive Care7 Patients assessed and given influenza vaccination 100% 95% 93%
Healthcare workers given influenza vaccination 92% 95% 88%
Cataract surgery outcome8 Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery 100% 99% 96%

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