Contact Information

Rating:
METROHEALTH SYSTEM
2500 METROHEALTH DRIVE
CLEVELAND, OH 44109
(216) 778-7089
Voluntary non-profit - Other
Has emergency room
Volume: Very High (60,000+ patients annually)
Acute Care Hospital
702 Beds
See also:

Quality Measure

See how METROHEALTH SYSTEM scored for the following categories:

  • Mortality: - Same as the national average
  • Safety of Care: - Same as the national average
  • Readmission: - Below the national average
  • Patient experience: - Below the national average
  • Effectiveness of Care: - Same as the national average
  • Timeliness of Care: - Below the national average
  • Efficient Use of Medical Imaging: - Same as the national average

The following is a national survey that asks patients about their experiences during a recent hospital stay.

Patient experiences at METROHEALTH SYSTEM

Answered “Always” Answered “Usually” Answered “Sometimes”
Patients who reported that their doctors communicated well This Hospital: 77%
Ohio: 81%
Nationwide: 82%
This Hospital: 17%
Ohio: 15%
Nationwide: 14%
This Hospital: 6%
Ohio: 4%
Nationwide: 4%
Patients who reported that their nurses communicated well This Hospital: 76%
Ohio: 82%
Nationwide: 80%
This Hospital: 18%
Ohio: 15%
Nationwide: 16%
This Hospital: 6%
Ohio: 3%
Nationwide: 4%
Patients who reported that they received help as soon as they wanted This Hospital: 60%
Ohio: 70%
Nationwide: 70%
This Hospital: 28%
Ohio: 23%
Nationwide: %
This Hospital: 12%
Ohio: 7%
Nationwide: 8%
Patients who reported that their pain was well controlled This Hospital: %
Ohio: %
Nationwide: %
This Hospital: %
Ohio: %
Nationwide: %
This Hospital: %
Ohio: %
Nationwide: %
Patients who reported that staff explained about medicines before giving it to them This Hospital: 57%
Ohio: 65%
Nationwide: 66%
This Hospital: 20%
Ohio: 18%
Nationwide: 17%
This Hospital: 23%
Ohio: 17%
Nationwide: 17%
Patients who reported that their room and bathroom were clean This Hospital: 57%
Ohio: 76%
Nationwide: 75%
This Hospital: 27%
Ohio: 17%
Nationwide: 17%
This Hospital: 16%
Ohio: 7%
Nationwide: 8%
Patients who reported that the area around their room was quiet at night This Hospital: 55%
Ohio: 60%
Nationwide: 62%
This Hospital: 33%
Ohio: 31%
Nationwide: 28%
This Hospital: 12%
Ohio: 9%
Nationwide: 10%

These measures show how often hospitals provide care that gets the best results for patients with certain conditions.

Quality Measure at METROHEALTH SYSTEM

Hospital Ohio Nationwide
Emergency Department1 Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient 446 minutes 256 minutes 282 minutes
Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room 300 minutes 85 minutes 102 minutes
Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional 24 minutes 17 minutes 20 minutes
Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication 48 minutes 50 minutes 49 minutes
Percentage of patients who left the emergency department before being seen 2% 1% 2%
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival Not Available 73% 72%
Average (median) minutes patients spent in the emergency department before leaving from the visit 148 minutes 130 minutes 138 minutes
Heart Attack or Chest Pain2 Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival Not Available 48% 57%
Median Time to Fibrinolysis Not Available 31 minutes 28 minutes
Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital Not Available 60 minutes 58 minutes
Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department 88% 95% 95%
Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG 5 minutes 7 minutes 7 minutes
Colonoscopy care3 Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy 100% 89% 85%
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe 99% 93% 89%
Pregnancy and Delivery Care4 Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary 1% 2% 2%
Blood Clot Prevention and Treatment5 Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it 0% 2% 2%
Cancer care6 Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone 97% 91% 82%
Preventive Care7 Patients assessed and given influenza vaccination 85% 95% 93%
Healthcare workers given influenza vaccination 100% 87% 88%
Cataract surgery outcome8 Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery Not Available 100% 96%

Other hospitals near METROHEALTH SYSTEM

→ 2.4 mi

LUTHERAN HOSPITAL

1730 WEST 25TH STREET
CLEVELAND, OH 44113
→ 3.5 mi

ST VINCENT CHARITY MEDICAL CENTER

2351 EAST 22ND STREET
CLEVELAND, OH 44115
→ 4.2 mi

CLEVELAND CLINIC CHILDREN'S HOSPITAL FOR REHAB

2801 MARTIN LUTHER KING, JR DRIVE
CLEVELAND, OH 44104
→ 4.3 mi

FAIRVIEW HOSPITAL

18101 LORAIN AVENUE
CLEVELAND, OH 44111
→ 4.6 mi

PARMA COMMUNITY GENERAL HOSPITAL

7007 POWERS BOULEVARD
PARMA, OH 44129
→ 5.6 mi

CLEVELAND CLINIC

9500 EUCLID AVENUE
CLEVELAND, OH 44195
→ 5.6 mi

MARYMOUNT HOSPITAL

12300 MCCRACKEN ROAD
GARFIELD HEIGHTS, OH 44125
→ 6.2 mi

SOUTHWEST GENERAL HEALTH CENTER

18697 BAGLEY ROAD
MIDDLEBURG HEIGHTS, OH 44130
→ 6.3 mi

UNIVERSITY HOSPITALS CLEVELAND MEDICAL CENTER

11100 EUCLID AVENUE
CLEVELAND, OH 44106
→ 6.3 mi

RAINBOW BABIES AND CHILDRENS HOSPITAL

11100 EUCLID AVENUE
CLEVELAND, OH 44106

See also