PARKWEST MEDICAL CENTER is a Voluntary non-profit - Private, Medicare Certified Acute Care Hospital with 555 beds, located in KNOXVILLE, TN. It has been given a rating of 2 stars based on summary of quality measures. These measures reflect common conditions that hospitals usually treat. Hospitals may perform other services or procedures that are not reflected in these measures. A rating of 1-2 stars means the hospital performed below average compared to other hospitals.
Updated: 01/12/2019 — See below for more information on PARKWEST MEDICAL CENTER such as quality of care and patient experience.
See how PARKWEST MEDICAL CENTER scored for the following categories:
The following is a national survey that asks patients about their experiences during a recent hospital stay.
Patient experiences at PARKWEST MEDICAL CENTER |
Answered “Always” | Answered “Usually” | Answered “Sometimes” |
|---|---|---|---|
| Patients who reported that their doctors communicated well |
This Hospital: 81% Tennessee: 83% Nationwide: 82% |
This Hospital: 14% Tennessee: 13% Nationwide: 14% |
This Hospital: 5% Tennessee: 4% Nationwide: 4% |
| Patients who reported that their nurses communicated well |
This Hospital: 80% Tennessee: 81% Nationwide: 80% |
This Hospital: 16% Tennessee: 14% Nationwide: 16% |
This Hospital: 4% Tennessee: 5% Nationwide: 4% |
| Patients who reported that they received help as soon as they wanted |
This Hospital: 67% Tennessee: 72% Nationwide: 70% |
This Hospital: 24% Tennessee: 20% Nationwide: % |
This Hospital: 9% Tennessee: 8% Nationwide: 8% |
| Patients who reported that their pain was well controlled |
This Hospital: % Tennessee: % Nationwide: % |
This Hospital: % Tennessee: % Nationwide: % |
This Hospital: % Tennessee: % Nationwide: % |
| Patients who reported that staff explained about medicines before giving it to them |
This Hospital: 67% Tennessee: 66% Nationwide: 66% |
This Hospital: 18% Tennessee: 18% Nationwide: 17% |
This Hospital: 15% Tennessee: 16% Nationwide: 17% |
| Patients who reported that their room and bathroom were clean |
This Hospital: 73% Tennessee: 75% Nationwide: 75% |
This Hospital: 19% Tennessee: 17% Nationwide: 17% |
This Hospital: 8% Tennessee: 8% Nationwide: 8% |
| Patients who reported that the area around their room was quiet at night |
This Hospital: 66% Tennessee: 66% Nationwide: 62% |
This Hospital: 26% Tennessee: 26% Nationwide: 28% |
This Hospital: 8% Tennessee: 8% Nationwide: 10% |
These measures show how often hospitals provide care that gets the best results for patients with certain conditions.
Quality Measure at PARKWEST MEDICAL CENTER |
Hospital | Tennessee | Nationwide | |
|---|---|---|---|---|
| Emergency Department1 | Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient | 286 minutes | 251 minutes | 282 minutes |
| Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room | 132 minutes | 81 minutes | 102 minutes | |
| Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional | 30 minutes | 17 minutes | 20 minutes | |
| Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication | 60 minutes | 47 minutes | 49 minutes | |
| Percentage of patients who left the emergency department before being seen | 2% | 2% | 2% | |
| Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival | 68% | 74% | 72% | |
| Average (median) minutes patients spent in the emergency department before leaving from the visit | 164 minutes | 132 minutes | 138 minutes | |
| Heart Attack or Chest Pain2 | Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival | Not Available | 71% | 57% |
| Median Time to Fibrinolysis | Not Available | 22 minutes | 28 minutes | |
| Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital | Not Available | 53 minutes | 58 minutes | |
| Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department | Not Available | 96% | 95% | |
| Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG | Not Available | 6 minutes | 7 minutes | |
| Colonoscopy care3 | Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy | 80% | 84% | 85% |
| Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe | 94% | 89% | 89% | |
| Pregnancy and Delivery Care4 | Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary | 4% | 2% | 2% |
| Blood Clot Prevention and Treatment5 | Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it | 8% | 2% | 2% |
| Cancer care6 | Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone | 85% | 85% | 82% |
| Preventive Care7 | Patients assessed and given influenza vaccination | 100% | 96% | 93% |
| Healthcare workers given influenza vaccination | 96% | 89% | 88% | |
| Cataract surgery outcome8 | Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery | Not Available | 99% | 96% |
See also
