Contact Information

Rating:
HENRICO DOCTORS' HOSPITAL
1602 SKIPWITH ROAD
RICHMOND, VA 23229
(804) 289-4500
Voluntary non-profit - Other
Has emergency room
Volume: Very High (60,000+ patients annually)
Acute Care Hospital
340 Beds

Quality Measure

See how HENRICO DOCTORS' HOSPITAL scored for the following categories:

  • Mortality: - Same as the national average
  • Safety of Care: - Above the national average
  • Readmission: - Same as the national average
  • Patient experience: - Same as the national average
  • Effectiveness of Care: - Above the national average
  • Timeliness of Care: - Above the national average
  • Efficient Use of Medical Imaging: - Same as the national average

The following is a national survey that asks patients about their experiences during a recent hospital stay.

Patient experiences at HENRICO DOCTORS' HOSPITAL

Answered “Always” Answered “Usually” Answered “Sometimes”
Patients who reported that their doctors communicated well This Hospital: 82%
Virginia: 82%
Nationwide: 82%
This Hospital: 15%
Virginia: 14%
Nationwide: 14%
This Hospital: 3%
Virginia: 4%
Nationwide: 4%
Patients who reported that their nurses communicated well This Hospital: 80%
Virginia: 80%
Nationwide: 80%
This Hospital: 17%
Virginia: 16%
Nationwide: 16%
This Hospital: 3%
Virginia: 4%
Nationwide: 4%
Patients who reported that they received help as soon as they wanted This Hospital: 66%
Virginia: 65%
Nationwide: 69%
This Hospital: 25%
Virginia: 25%
Nationwide: 23%
This Hospital: 9%
Virginia: 10%
Nationwide: 8%
Patients who reported that their pain was well controlled This Hospital: 72%
Virginia: 70%
Nationwide: 71%
This Hospital: 22%
Virginia: 23%
Nationwide: 22%
This Hospital: 6%
Virginia: 7%
Nationwide: 7%
Patients who reported that staff explained about medicines before giving it to them This Hospital: 64%
Virginia: 64%
Nationwide: 65%
This Hospital: 19%
Virginia: 18%
Nationwide: 18%
This Hospital: 17%
Virginia: 18%
Nationwide: 17%
Patients who reported that their room and bathroom were clean This Hospital: 71%
Virginia: 73%
Nationwide: 75%
This Hospital: 20%
Virginia: 18%
Nationwide: 17%
This Hospital: 9%
Virginia: 9%
Nationwide: 8%
Patients who reported that the area around their room was quiet at night This Hospital: 60%
Virginia: 61%
Nationwide: 63%
This Hospital: 32%
Virginia: 30%
Nationwide: 28%
This Hospital: 8%
Virginia: 9%
Nationwide: 9%

These measures show how often hospitals provide care that gets the best results for patients with certain conditions.

Quality Measure at HENRICO DOCTORS' HOSPITAL

Hospital Virginia Nationwide
Emergency Department1 Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient 200 minutes 276 minutes 282 minutes
Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room 50 minutes 91 minutes 102 minutes
Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional 5 minutes 19 minutes 20 minutes
Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication 28 minutes 39 minutes 49 minutes
Percentage of patients who left the emergency department before being seen 0% 1% 2%
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival 82% 72% 72%
Average (median) minutes patients spent in the emergency department before leaving from the visit 108 minutes 137 minutes 138 minutes
Heart Attack or Chest Pain2 Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival Not Available 71% 57%
Median Time to Fibrinolysis Not Available 22 minutes 28 minutes
Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital Not Available 55 minutes 58 minutes
Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department Not Available 96% 95%
Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG Not Available 6 minutes 7 minutes
Colonoscopy care3 Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy 100% 91% 85%
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe 100% 92% 89%
Pregnancy and Delivery Care4 Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary 2% 1% 2%
Blood Clot Prevention and Treatment5 Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it 0% 1% 2%
Cancer care6 Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone 98% 86% 82%
Preventive Care7 Patients assessed and given influenza vaccination 100% 96% 93%
Healthcare workers given influenza vaccination 82% 89% 88%
Cataract surgery outcome8 Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery Not Available 98% 96%

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