CHARLESTON AREA MEDICAL CENTER is a Voluntary non-profit - Private, Medicare Certified Acute Care Hospital with 908 beds, located in CHARLESTON, WV. It has been given a rating of 3 stars based on summary of quality measures. These measures reflect common conditions that hospitals usually treat. Hospitals may perform other services or procedures that are not reflected in these measures. A rating of 3 stars would indicate this hospital has an average rating compared to other hospitals nationwide.
Updated: 01/12/2019 — See below for more information on CHARLESTON AREA MEDICAL CENTER such as quality of care and patient experience.
See how CHARLESTON AREA MEDICAL CENTER scored for the following categories:
The following is a national survey that asks patients about their experiences during a recent hospital stay.
Patient experiences at CHARLESTON AREA MEDICAL CENTER |
Answered “Always” | Answered “Usually” | Answered “Sometimes” |
|---|---|---|---|
| Patients who reported that their doctors communicated well |
This Hospital: 80% West Virginia: 83% Nationwide: 82% |
This Hospital: 15% West Virginia: 13% Nationwide: 14% |
This Hospital: 5% West Virginia: 4% Nationwide: 4% |
| Patients who reported that their nurses communicated well |
This Hospital: 76% West Virginia: 81% Nationwide: 80% |
This Hospital: 19% West Virginia: 15% Nationwide: 16% |
This Hospital: 5% West Virginia: 4% Nationwide: 4% |
| Patients who reported that they received help as soon as they wanted |
This Hospital: 64% West Virginia: 71% Nationwide: 70% |
This Hospital: 25% West Virginia: 21% Nationwide: % |
This Hospital: 11% West Virginia: 8% Nationwide: 8% |
| Patients who reported that their pain was well controlled |
This Hospital: % West Virginia: % Nationwide: % |
This Hospital: % West Virginia: % Nationwide: % |
This Hospital: % West Virginia: % Nationwide: % |
| Patients who reported that staff explained about medicines before giving it to them |
This Hospital: 63% West Virginia: 67% Nationwide: 66% |
This Hospital: 18% West Virginia: 17% Nationwide: 17% |
This Hospital: 19% West Virginia: 16% Nationwide: 17% |
| Patients who reported that their room and bathroom were clean |
This Hospital: 63% West Virginia: 76% Nationwide: 75% |
This Hospital: 23% West Virginia: 16% Nationwide: 17% |
This Hospital: 14% West Virginia: 8% Nationwide: 8% |
| Patients who reported that the area around their room was quiet at night |
This Hospital: 52% West Virginia: 60% Nationwide: 62% |
This Hospital: 33% West Virginia: 30% Nationwide: 28% |
This Hospital: 15% West Virginia: 10% Nationwide: 10% |
These measures show how often hospitals provide care that gets the best results for patients with certain conditions.
Quality Measure at CHARLESTON AREA MEDICAL CENTER |
Hospital | West Virginia | Nationwide | |
|---|---|---|---|---|
| Emergency Department1 | Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient | 402 minutes | 265 minutes | 282 minutes |
| Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room | 232 minutes | 74 minutes | 102 minutes | |
| Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional | 39 minutes | 22 minutes | 20 minutes | |
| Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication | 68 minutes | 58 minutes | 49 minutes | |
| Percentage of patients who left the emergency department before being seen | 5% | 2% | 2% | |
| Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival | 73% | 63% | 72% | |
| Average (median) minutes patients spent in the emergency department before leaving from the visit | 190 minutes | 135 minutes | 138 minutes | |
| Heart Attack or Chest Pain2 | Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival | Not Available | 77% | 57% |
| Median Time to Fibrinolysis | Not Available | 24 minutes | 28 minutes | |
| Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital | Not Available | 74 minutes | 58 minutes | |
| Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department | 81% | 96% | 95% | |
| Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG | 28 minutes | 8 minutes | 7 minutes | |
| Colonoscopy care3 | Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy | 65% | 77% | 85% |
| Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe | 88% | 77% | 89% | |
| Pregnancy and Delivery Care4 | Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary | 5% | 3% | 2% |
| Blood Clot Prevention and Treatment5 | Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it | 3% | 3% | 2% |
| Cancer care6 | Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone | Not Available | 57% | 82% |
| Preventive Care7 | Patients assessed and given influenza vaccination | 78% | 94% | 93% |
| Healthcare workers given influenza vaccination | 96% | 91% | 88% | |
| Cataract surgery outcome8 | Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery | Not Available | 95% | 96% |
See also
