Contact Information

Rating:
CHARLESTON SURGICAL HOSPITAL
1306 KANAWHA BOULEVARD EAST
CHARLESTON, WV 25301
(304) 343-4371
Physician
No emergency room
Acute Care Hospital
35 Beds

Quality Measure

See how CHARLESTON SURGICAL HOSPITAL scored for the following categories:

  • Mortality: - Not Available
  • Safety of Care: - Not Available
  • Readmission: - Same as the national average
  • Patient experience: - Not Available
  • Effectiveness of Care: - Below the national average
  • Timeliness of Care: - Not Available
  • Efficient Use of Medical Imaging: - Not Available

The following is a national survey that asks patients about their experiences during a recent hospital stay.

Patient experiences at CHARLESTON SURGICAL HOSPITAL

Answered “Always” Answered “Usually” Answered “Sometimes”
Patients who reported that their doctors communicated well This Hospital: Not Available
West Virginia: 83%
Nationwide: 82%
This Hospital: Not Available
West Virginia: 13%
Nationwide: 14%
This Hospital: Not Available
West Virginia: 4%
Nationwide: 4%
Patients who reported that their nurses communicated well This Hospital: Not Available
West Virginia: 81%
Nationwide: 80%
This Hospital: Not Available
West Virginia: 15%
Nationwide: 16%
This Hospital: Not Available
West Virginia: 4%
Nationwide: 4%
Patients who reported that they received help as soon as they wanted This Hospital: Not Available
West Virginia: 71%
Nationwide: 70%
This Hospital: Not Available
West Virginia: 21%
Nationwide: %
This Hospital: Not Available
West Virginia: 8%
Nationwide: 8%
Patients who reported that their pain was well controlled This Hospital: %
West Virginia: %
Nationwide: %
This Hospital: %
West Virginia: %
Nationwide: %
This Hospital: %
West Virginia: %
Nationwide: %
Patients who reported that staff explained about medicines before giving it to them This Hospital: Not Available
West Virginia: 67%
Nationwide: 66%
This Hospital: Not Available
West Virginia: 17%
Nationwide: 17%
This Hospital: Not Available
West Virginia: 16%
Nationwide: 17%
Patients who reported that their room and bathroom were clean This Hospital: Not Available
West Virginia: 76%
Nationwide: 75%
This Hospital: Not Available
West Virginia: 16%
Nationwide: 17%
This Hospital: Not Available
West Virginia: 8%
Nationwide: 8%
Patients who reported that the area around their room was quiet at night This Hospital: Not Available
West Virginia: 60%
Nationwide: 62%
This Hospital: Not Available
West Virginia: 30%
Nationwide: 28%
This Hospital: Not Available
West Virginia: 10%
Nationwide: 10%

These measures show how often hospitals provide care that gets the best results for patients with certain conditions.

Quality Measure at CHARLESTON SURGICAL HOSPITAL

Hospital West Virginia Nationwide
Emergency Department1 Average (median) minutes patients spent in the emergency department, before they were admitted to the hospital as an inpatient Not Available 265 minutes 282 minutes
Average (median) minutes patients spent in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room Not Available 74 minutes 102 minutes
Average (median) minutes patients spent in the emergency department before they were seen by a healthcare professional Not Available 22 minutes 20 minutes
Average (median) minutes patients who came to the emergency department with broken bones had to wait before getting pain medication Not Available 58 minutes 49 minutes
Percentage of patients who left the emergency department before being seen Not Available 2% 2%
Percentage of patients who came to the emergency department with stroke symptoms who received brain scan results within 45 minutes of arrival Not Available 63% 72%
Average (median) minutes patients spent in the emergency department before leaving from the visit Not Available 135 minutes 138 minutes
Heart Attack or Chest Pain2 Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival Not Available 77% 57%
Median Time to Fibrinolysis Not Available 24 minutes 28 minutes
Average (median) number of minutes before outpatients with chest pain or possible heart attack who needed specialized care were transferred to another hospital Not Available 74 minutes 58 minutes
Outpatients with chest pain or possible heart attack who received aspirin within 24 hours of arrival or before transferring from the emergency department Not Available 96% 95%
Average (median) number of minutes before outpatients with chest pain or possible heart attack got an ECG Not Available 8 minutes 7 minutes
Colonoscopy care3 Percentage of patients receiving appropriate recommendation for follow-up screening colonoscopy 86% 77% 85%
Percentage of patients with history of polyps receiving follow-up colonoscopy in the appropriate timeframe 23% 77% 89%
Pregnancy and Delivery Care4 Percent of mothers whose deliveries were scheduled too early (1-2 weeks early), when a scheduled delivery was not medically necessary Not Available 3% 2%
Blood Clot Prevention and Treatment5 Patients who developed a blood clot while in the hospital who did not get treatment that could have prevented it Not Available 3% 2%
Cancer care6 Percentage of patients receiving appropriate radiation therapy for cancer that has spread to the bone Not Available 57% 82%
Preventive Care7 Patients assessed and given influenza vaccination 50% 94% 93%
Healthcare workers given influenza vaccination 81% 91% 88%
Cataract surgery outcome8 Percentage of patients who had cataract surgery and had improvement in visual function within 90 days following the surgery Not Available 95% 96%

Other hospitals near CHARLESTON SURGICAL HOSPITAL

→ 0.0 mi

CHARLESTON AREA MEDICAL CENTER

501 MORRIS STREET
CHARLESTON, WV 25301
→ 0.0 mi

ST FRANCIS HOSPITAL

333 LAIDLEY ST
CHARLESTON, WV 25301
→ 7.8 mi

THOMAS MEMORIAL HOSPITAL

4605 MACCORKLE AVENUE SW
SOUTH CHARLESTON, WV 25309
→ 20.6 mi

MONTGOMERY GENERAL HOSPITAL, INC

401 SIXTH AVENUE
MONTGOMERY, WV 25136
→ 23.9 mi

BOONE MEMORIAL HOSPITAL

701 MADISON AVENUE
MADISON, WV 25130
→ 30.6 mi

JACKSON GENERAL HOSPITAL

122 PINNELL ST
RIPLEY, WV 25271
→ 35.2 mi

ROANE GENERAL HOSPITAL

200 HOSPITAL DRIVE
SPENCER, WV 25276
→ 37.6 mi

ST MARY'S MEDICAL CENTER

2900 1ST AVENUE
HUNTINGTON, WV 25702
→ 38.7 mi

LOGAN REGIONAL MEDICAL CENTER

20 HOSPITAL DRIVE
LOGAN, WV 25601
→ 39.9 mi

PLATEAU MEDICAL CENTER

430 MAIN STREET, WEST
OAK HILL, WV 25901

See also